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When I log in the game starts to load and then does not give me the option to play.
Hi Jen Ann,
Thank you for posting this here on King Care.
There are a few steps we can try which generally resolve all technical issues.
With this in mind I recommend that you first of all try playing in another browser (E.g if you are using Internet Explorer for example, then try with Google Chrome, Mozilla Firefox or Opera).
You can download them from the following links, always ensure you have the latest version:
https://www.google.com/chrome/browser/desktop/index.html
http://www.mozilla.com/firefox/upgrade.html
http://www.opera.com/computer
(windows only) https://www.microsoft.com/windows/microsoft-edge
https://www.microsoft.com/en-us/download/internet-explorer.aspx (if you are using an older version than Windows10)
Now please visit the following link https://www.whatismybrowser.com for help in clarifying whether your browser is indeed all up to date.
If the browser is not up to date then simply click on the Update button to install the latest version.
You can also double-check on this page https://html5test.com if your browser will able to play the game. Your browser should score at least 450 points, if it doesn’t then please look at the list above and download a different browser. Google Chrome is usually the most up to date and well maintained.
I'd also recommend closing all extra tabs and other programs whilst you play as these can often negatively impact the game performance.
Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache
Here is a useful video that will show you how to perform these steps:
http://youtu.be/OESCE4Jj2tU
Kindest regards and have a great day,
Tony - King Care Team
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is someone having problems here also? never having enough pets
Fiz uma compra mais no jogo mostrou "COMPRA NÃO CONCLUÍDA" porém q meu dinheiro não foi reembolsado
IImpossible De passer le niveau 9416 Qui peut m aider?
Since last Monday I have been unable to add 5 extra moves by watching ads. I have been playing Pet Rescue for years and have always been able to watch ads for extra moves or extra bonus. Can only use gold bars. Why is this? Can I not have adverts for extra moves reinstated please
Hello I have played for a few years,and when a level is won you get 600 paw coins, why hasn't it increased to like a 1000 it's about time it does ,playing for 5 or more years and it's still the same is crazy work. I am taling about in the Pet Rescue Saga Game. Thank you
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of December 23, the latest available level is 9477. On December 30, the next latest level available is 9492. On…
