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App issue on both iphone and ipad
vera67
Posts: 6
Level 2
I truly enjoy playing Pet Rescue, but I am unable to play on either of my devices. I am experiencing the same issue on both devices so I must assume there is an issue with app. Both devices and apps have been updated. I’ve restarted both devices twice. I cannot play any events or my current level on either device. When I press any button to play, the button moves or bounces as if it will open but nothing happens. This has been happening for a few days now. The last result was to delete the app and download it again but I am still experiencing the same issue. Also, I noticed once I reached the 35/35 stars on the home screen, I can no longer play levels or events and this is after I’ve reloaded the app again. See below. Please help something is wrong with the app! Thank you.
Comments
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Hi @vera67 @kiwi1103nz and @royle3256
Have you tried looking in your app store for an update?
Other players are reporting that updating the game solved this problem.
