Latest news about Pet Rescue Saga!
Support — Get help here
Win Gold Bars and more!
Help us make the game even better!
I have been stuck on level 431 because as soon as it loads I get a message saying that the level failed. It costs me lives each time and then I have to wait for my lives to rebuild just so that I can go through the loop again. Please help
I am having the same problem where it does not let you use the key just says that not enough animals were rescued...
It seems it is somekind of a cache issue...
After uninstall/reinstall and re-sync with the FB account it works for the 1st game. If you fail that one, then the following ones fail by default.
It is also temporary fixed by clearing app data. But clearing app cache does not work.
So, clearing data for each 'try' of the level is kind of exhausting , don't you think? Even so, I have to restart the game as after resync with FB I only get to level 147... another small issue
Please look into it! Thanks!
I am having the same issue. I do not even get to click on the key. As soon as the game is loaded I get the level failed message instantly. I've lost 10 lives already. I tried to restart the game, restart the phone ... nothing helped. I am using a galaxy s6 edge phone. It is definitly an issue here.. and this is my 10 years of IT testing 'shoutino' out loud . Please take the time to investigate this as it is actually a fun killer. Thanks!
Hi tam2u, this Level does start with no possible moves because of all the locked blocks, but it ought to let you use the key first!
I assume you don't get the chance to unlock?
I looked at the Level in my game and was able to use the key.
Do you have a different device you could try playing on?
If the problem is still happening write back here and let us know and someone from King can look into your game.https://www.youtube.com/watch?v=8Kn3OwTLqRo
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of February 24, the latest level available is 9672. Check your game and see if you’ve made it there yet! Enjoy the…