Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
Support — Get help here
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!
Level Tips & Help
Off-Topic

Already Updated Browser.

My browser is already updated but Facebook Gameroom keeps asking me to update it! Or else I have to click go back to old version. Waiting for your response. Thank you.

Welcome! 👋

To Join the Discussion or Help Players:

Accepted answers

All comments

It is not entirely an update browser issue but rather in the way facebook are testing what your browser is allowing to work.It actually is a WEBGL issue, by default most browsers have this disabled, which is preventing the game from running.For firefox:1. in the location bar of a new tab copy and paste in about:config2. Accept the risk3: In the search box copy and paste in webgl.force-enabled , double click on it to change the setting from false to true.4: In the search box copy and paste layers.acceleration.force-enabled , double click on it to change setting from false to true.5: Close firefox and log back into facebook.

Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.

Internet Explorer

WebGL is only supported on Internet Explorer 11 and later. If you are running Windows 8 or Windows 7, update your Internet Explorer to version 11.

Safari

Safari 8 and later:

1. From the menu bar, click Safari and then select Preferences.2. Click Security.Check Allow WebGL.

Earlier versions of Safari:

1. From the menu bar, click Safari and then select 2. Preferences. Click Advanced. Check Show Develop menu in menu bar at the bottom of the window. 3. From the menu bar, click Safari and then select Develop. 4. Select Enable WebGL.

Hope this helps

does it work now ??

Sharon_Mckenzie

A temporary solution for this problem, until it is fixed, can be to simply use a different browser than you normally do

Well i have tried opera, edge, internet explorer (normal) chrome and firefox, is there another one?

A temporary solution for this problem, until it is fixed, can be to simply use a different browser than you normally do

Sharon_Mckenzie

It works almost on facebook but I play 99% of the time on king.com. In facebook it gets jagged lines and the playing area becomes totally covered after a couple of games. King.com i get the update browser screen. Refreshing the page, emptying internet cache and temp files does nothing.

My browser is already updated but Facebook Gameroom keeps asking me to update it! Or else I have to click go back to old version. Waiting for your response. Thank you.

idem on King.com

My browser is already updated but Facebook Gameroom keeps asking me to update it! Or else I have to click go back to old version. Waiting for your response. Thank you.

I think it might be a facebook problem making this message appear because it still thinks you're playing a Flash version of the game. I will let the team know. To continue playing the new version, just re-load the game page (don't click on the part that takes you back to the old one!)

Sharon_Mckenzie

I get the message to update on ALL browsers even though they are all the latest versions...

Accepted answers

All comments

Sharon_Mckenzie

I get the message to update on ALL browsers even though they are all the latest versions...

I think it might be a facebook problem making this message appear because it still thinks you're playing a Flash version of the game. I will let the team know. To continue playing the new version, just re-load the game page (don't click on the part that takes you back to the old one!)

My browser is already updated but Facebook Gameroom keeps asking me to update it! Or else I have to click go back to old version. Waiting for your response. Thank you.

My browser is already updated but Facebook Gameroom keeps asking me to update it! Or else I have to click go back to old version. Waiting for your response. Thank you.

idem on King.com

Sharon_Mckenzie

It works almost on facebook but I play 99% of the time on king.com. In facebook it gets jagged lines and the playing area becomes totally covered after a couple of games. King.com i get the update browser screen. Refreshing the page, emptying internet cache and temp files does nothing.

A temporary solution for this problem, until it is fixed, can be to simply use a different browser than you normally do

Sharon_Mckenzie

A temporary solution for this problem, until it is fixed, can be to simply use a different browser than you normally do

Well i have tried opera, edge, internet explorer (normal) chrome and firefox, is there another one?

does it work now ??

It is not entirely an update browser issue but rather in the way facebook are testing what your browser is allowing to work.It actually is a WEBGL issue, by default most browsers have this disabled, which is preventing the game from running.For firefox:1. in the location bar of a new tab copy and paste in about:config2. Accept the risk3: In the search box copy and paste in webgl.force-enabled , double click on it to change the setting from false to true.4: In the search box copy and paste layers.acceleration.force-enabled , double click on it to change setting from false to true.5: Close firefox and log back into facebook.

Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.

Internet Explorer

WebGL is only supported on Internet Explorer 11 and later. If you are running Windows 8 or Windows 7, update your Internet Explorer to version 11.

Safari

Safari 8 and later:

1. From the menu bar, click Safari and then select Preferences.2. Click Security.Check Allow WebGL.

Earlier versions of Safari:

1. From the menu bar, click Safari and then select 2. Preferences. Click Advanced. Check Show Develop menu in menu bar at the bottom of the window. 3. From the menu bar, click Safari and then select Develop. 4. Select Enable WebGL.

Hope this helps

Quick Links

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Pet Rescue Saga?
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of February 17, the latest level available is 9657. Check your game and see if you’ve made it there yet! Enjoy the…