Pet Rescue Saga

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pet rescue won't load

I can play pet rescue on my phone, not on my computer. Very, very frustrating!!!!!! yes - I emptied cache, etc, all the recommendations have been done!!!! Please fix this problem!!!!

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vschultz0703

it worked for a few days, now won't load again, yes, I did all the recommendations. Frustrating!!

Darcy_J_Campbell

I have been playing this game since it started and out of the blue facebook started to It is not entirely an update browser issue but rather in the way facebook are testing what your browser is allowing to work.It actually is a WEBGL issue, by default most browsers have this disabled, which is preventing the game from running.For firefox:1. in the location bar of a new tab copy and paste in about:config2. Accept the risk3: In the search box copy and paste in webgl.force-enabled , double click on it to change the setting from false to true.4: In the search box copy and paste layers.acceleration.force-enabled , double click on it to change setting from false to true.5: Close firefox and log back into facebook.
Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.
Internet Explorer
WebGL is only supported on Internet Explorer 11 and later. If you are running Windows 8 or Windows 7, update your Internet Explorer to version 11.
Safari
Safari 8 and later:
1. From the menu bar, click Safari and then select Preferences.2. Click Security.Check Allow WebGL.
Earlier versions of Safari:
1. From the menu bar, click Safari and then select 2. Preferences. Click Advanced. Check Show Develop menu in menu bar at the bottom of the window. 3. From the menu bar, click Safari and then select Develop. 4. Select Enable WebGL.
Hope this helps

I've had the same problem on chrome in PRS not loading for the past month roughly aside from one day last week. Gameroom has no issue with loading PRS. I've done all you recommend to do with no luck.

Fred_Smith-2

I have been playing this game since it started and out of the blue facebook started to It is not entirely an update browser issue but rather in the way facebook are testing what your browser is allowing to work.It actually is a WEBGL issue, by default most browsers have this disabled, which is preventing the game from running.For firefox:1. in the location bar of a new tab copy and paste in about:config2. Accept the risk3: In the search box copy and paste in webgl.force-enabled , double click on it to change the setting from false to true.4: In the search box copy and paste layers.acceleration.force-enabled , double click on it to change setting from false to true.5: Close firefox and log back into facebook.

Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.

Internet Explorer

WebGL is only supported on Internet Explorer 11 and later. If you are running Windows 8 or Windows 7, update your Internet Explorer to version 11.

Safari

Safari 8 and later:

1. From the menu bar, click Safari and then select Preferences.2. Click Security.Check Allow WebGL.

Earlier versions of Safari:

1. From the menu bar, click Safari and then select 2. Preferences. Click Advanced. Check Show Develop menu in menu bar at the bottom of the window. 3. From the menu bar, click Safari and then select Develop. 4. Select Enable WebGL.

Hope this helps

Lynette

Hello again vschultz0703Please comment or add "I have this question too" to this post linked below and it will be the one we get updates for this problem on:

https://care.king.com/en/pet-rescue-saga/how-come-pet-rescue-has-been-trying-to-load-for-nearly-two-weeks-and-no-fixes-in-sight

Lynette

Hi vschultz0703, thanks for writing to King Care, I'll pass this problem on for you :-)

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Lynette

Hi vschultz0703, thanks for writing to King Care, I'll pass this problem on for you :-)

Lynette

Hello again vschultz0703Please comment or add "I have this question too" to this post linked below and it will be the one we get updates for this problem on:

https://care.king.com/en/pet-rescue-saga/how-come-pet-rescue-has-been-trying-to-load-for-nearly-two-weeks-and-no-fixes-in-sight

Fred_Smith-2

Internet Explorer

WebGL is only supported on Internet Explorer 11 and later. If you are running Windows 8 or Windows 7, update your Internet Explorer to version 11.

Safari

Safari 8 and later:

1. From the menu bar, click Safari and then select Preferences.2. Click Security.Check Allow WebGL.

Earlier versions of Safari:

Hope this helps

Darcy_J_Campbell

I have been playing this game since it started and out of the blue facebook started to It is not entirely an update browser issue but rather in the way facebook are testing what your browser is allowing to work.It actually is a WEBGL issue, by default most browsers have this disabled, which is preventing the game from running.For firefox:1. in the location bar of a new tab copy and paste in about:config2. Accept the risk3: In the search box copy and paste in webgl.force-enabled , double click on it to change the setting from false to true.4: In the search box copy and paste layers.acceleration.force-enabled , double click on it to change setting from false to true.5: Close firefox and log back into facebook.
Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.
Internet Explorer
WebGL is only supported on Internet Explorer 11 and later. If you are running Windows 8 or Windows 7, update your Internet Explorer to version 11.
Safari
Safari 8 and later:
1. From the menu bar, click Safari and then select Preferences.2. Click Security.Check Allow WebGL.
Earlier versions of Safari:
1. From the menu bar, click Safari and then select 2. Preferences. Click Advanced. Check Show Develop menu in menu bar at the bottom of the window. 3. From the menu bar, click Safari and then select Develop. 4. Select Enable WebGL.
Hope this helps

I've had the same problem on chrome in PRS not loading for the past month roughly aside from one day last week. Gameroom has no issue with loading PRS. I've done all you recommend to do with no luck.

vschultz0703

it worked for a few days, now won't load again, yes, I did all the recommendations. Frustrating!!

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