Update app issue 😪

https://community.king.com/en/pet-rescue-saga/discussion/comment/2469508#Comment_2469508

Hi everyone, I've heard that the iPhone issue has been resolved and they are releasing a fix for it in a few hours!

Look out for a game update 🙂

hottpink420

https://community.king.com/en/pet-rescue-saga/discussion/comment/2470984#Comment_2470984

https://community.king.com/en/pet-rescue-saga/discussion/comment/2469508#Comment_2469508

https://community.king.com/en/pet-rescue-saga/discussion/388395/update-app-issue

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466014#Comment_2466014

Hello i am having Same Exact Issues! Sent support notification & NO Resolution yet! Has anyone figured out a resolution ?? This really sux & i miss using my pet rescue game!

https://community.king.com/en/pet-rescue-saga/discussion/388395/update-app-issue

SAME... this has been about a week so far and nothing has been fixed.

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

I am also so frustrated with having that exact same issue. Can't see how many moves left on top and can't use the bottom row blocked by booster. Just got a new iphone 14 pro max. Maybe that is it? CRY!

badgerjss

Same exact issues for me as well. iPhone 14 pro max with iOS 16.1.1. My account ID is 12459331122. I’ve spent so much money on this game and would really appreciate this being fixed asap. Love this game so much and have been playing it for years. Please fix this for all of us. Thank you!

msdawng16

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

User ID 1389133342. I’m having the same issues. Bottom of the play area is covered by the booster counter and I cannot see how many moves I have left nor how many pets I’ve rescued. I also can’t use the boosters. I have an iPhone 14 plus.

Gillbratby

I’m also having the same problem, my iPhone is 14 pro,

😥 I'll see if I can get any update/s on this problem for you @Kaeleb

https://community.king.com/en/pet-rescue-saga/discussion/comment/2469115#Comment_2469115

Today there was an update in the AppStore but it hasn‘t fixed anything! Why does nobody gives an update about what is wrong and how long it will take to fix the problems?

Sunnydays22

game id 1561649585

Forgot my game ID. It’s 1416750624 and I’m still having issues. Thanks

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466014#Comment_2466014

can you estimate, when this problem will be fixed? It‘s been a week and no solution yet!

jturtle29

I just upgraded to an iPhone 14 Pro and am having similar issues. The level number and pet rescue goal is reversed and tiny at the top. When I earn a booster I can’t actually use it on the column I select due to the graphics overlapping at the bottom of the screen. Hoping for a fix soon, I enjoy this game! 😃

https://community.king.com/en/pet-rescue-saga/discussion/comment/2470982#Comment_2470982

Thank you @lynette

Thanks for your IDs @Nemset and @FixmcDix , I will pass them on.

I’m having the same issue playing on an iPhone 14

FixmcDix

User ID 8596713758 iPhone 14 IOS 16.1.1 totally unplayable

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

Forgot my game ID: 1008465007

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

I am on the IPhone 14 pro max. It is almost completely unplayable for me at the moment.

Thank you for your details @Delsou and @Lonna841 I have passed them on.

I hope you do not have to wait too long for this to be fixed!

Comments

https://community.king.com/en/pet-rescue-saga/discussion/comment/2469508#Comment_2469508

Hi everyone, I've heard that the iPhone issue has been resolved and they are releasing a fix for it in a few hours!

Look out for a game update 🙂

hottpink420

https://community.king.com/en/pet-rescue-saga/discussion/comment/2470984#Comment_2470984

https://community.king.com/en/pet-rescue-saga/discussion/comment/2469508#Comment_2469508

https://community.king.com/en/pet-rescue-saga/discussion/388395/update-app-issue

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466014#Comment_2466014

Hello i am having Same Exact Issues! Sent support notification & NO Resolution yet! Has anyone figured out a resolution ?? This really sux & i miss using my pet rescue game!

https://community.king.com/en/pet-rescue-saga/discussion/388395/update-app-issue

SAME... this has been about a week so far and nothing has been fixed.

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

badgerjss

msdawng16

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

Gillbratby

I’m also having the same problem, my iPhone is 14 pro,

😥 I'll see if I can get any update/s on this problem for you @Kaeleb

https://community.king.com/en/pet-rescue-saga/discussion/comment/2469115#Comment_2469115

Today there was an update in the AppStore but it hasn‘t fixed anything! Why does nobody gives an update about what is wrong and how long it will take to fix the problems?

Sunnydays22

game id 1561649585

Forgot my game ID. It’s 1416750624 and I’m still having issues. Thanks

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466014#Comment_2466014

can you estimate, when this problem will be fixed? It‘s been a week and no solution yet!

jturtle29

https://community.king.com/en/pet-rescue-saga/discussion/comment/2470982#Comment_2470982

Thank you @lynette

Thanks for your IDs @Nemset and @FixmcDix , I will pass them on.

I’m having the same issue playing on an iPhone 14

FixmcDix

User ID 8596713758 iPhone 14 IOS 16.1.1 totally unplayable

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

Forgot my game ID: 1008465007

https://community.king.com/en/pet-rescue-saga/discussion/comment/2465538#Comment_2465538

I am on the IPhone 14 pro max. It is almost completely unplayable for me at the moment.