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Level examples are not the same as the Level I'm on?

Lynette
Lynette Posts: 7,053
in Support

Are your Pet Rescue Saga Levels are not the same as the previous example for the level number you are on? 

Please read and comment on this post only (do not start a new one!)

Some players are finding that their levels are appearing in a different order than the example Levels!

 

First read and follow any relevant trouble shooting tips as explained at this link:  

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

 

Then, if you are still experiencing problems comment under this post with as many of these answers as you can:

 

1. Has troubleshooting been done, if yes, what?

 

2. Game app version?

 

3. Make and model of device?

 

4. Operating system (OS) installed?

 

5. Available storage on device (if mobile device)?

 

6. Screenshot of error, is there an error message?

 

 

This information can help King fix the problem, thank you for helping :-)

«1

Answers

  • ladytx
    ladytx Posts: 1

    Level 1

    I am experiencing help levels that don't match the level I am playing.  I have to hunt through many different levels to find the correct one.  Please fix this.

  • Hope_Kenlay
    Hope_Kenlay Posts: 1

    Level 1

    Multiple levels are not the same in pet rescue level 1360-ish on version 1.136.11 of the game. I'm playing on a Samsung Galaxy  Tab E with Android version 7.1.1..no error message

  • Patty_Moore
    Patty_Moore Posts: 4

    Level 1
    edited January 2018

    I am experiencing help levels that don't match the level I am playing.  I have to hunt through many different levels to find the correct one.  Please fix this.

    Why is it that I am playing different levels than on saga help? Its driving me NUTS ! I cleared my browser and it is still the same level 1486 is 1460 on sega help. any other suggestions? It takes for ever to find the correct level on sagalevelhelp.com
  • Janesca
    Janesca Posts: 12

    Level 2

    My level 1328 is not the same as examples, I am playining version 1.136.11 on iPad Air 2 with iOS 11.2.5

  • Kayleigh_Maguire
    Kayleigh_Maguire Posts: 1

    Level 1

    level 1275 is not the same im playing the latest version on both PC and my mobile

  • Patty_Moore
    Patty_Moore Posts: 4

    Level 1
    edited February 2018

    I am experiencing help levels that don't match the level I am playing.  I have to hunt through many different levels to find the correct one.  Please fix this.

    I am using this from Facebook and on my laptop windows 7. version1.137.10 from my iphone. laptop is driving me nuts!
  • Meryl_Holtzman
    Meryl_Holtzman Posts: 6

    Level 2

    im Having trouble with the levels jumping around. Please fix this. 

  • Cindy_L_K-David
    Cindy_L_K-David Posts: 6

    Level 2

    I'm having the same issue please fix it 

  • Janice_Larkins
    Janice_Larkins Posts: 5

    Level 1

    I am having the same problem...The help levels don't match the level i'm on....Please can you fix this.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hello everyone! This is sometimes down to tweaks being made with certain levels, and the "previews" not updating. Thanks for highlighting and let me see if I can find an answer to this one :-) 

    Thanks again! 

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