Pet Rescue Saga

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Pet Rescue Saga

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Latest news about Pet Rescue Saga!
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Support — Get help here
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Help us make the game even better!
Level Tips & Help
Off-Topic

Completed Mystery Mountain

After reaching top level, it later said I had lost the top spot and to play to re-take the position. It will not let me play again. This has happened several times in the past too.

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Accepted answers

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Vicki_L

Thanks for the heads up, Vicki!
I can confirm that the game team is working on improving Mystery Mountain challenge.
What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB
Apologies for the inconvenience caused.
Jenny - King Care Team

Well, here we are 2 full days of unable to play Mystery Mountain

Vicki_L

Thanks for the heads up, Vicki!
I can confirm that the game team is working on improving Mystery Mountain challenge.
What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB
Apologies for the inconvenience caused.
Jenny - King Care Team

Issue remains again today. Guess I won't be retaking the top spot. :-(

Vicki_L

Thanks for the heads up, Vicki!
I can confirm that the game team is working on improving Mystery Mountain challenge.
What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB
Apologies for the inconvenience caused.
Jenny - King Care Team

Jenny, I appreciate your response, and I cleared cache, etc. I use Chrome and as of this writing 8:34PM EST the same issue remains.

Jelly_Jenny

Thanks for the heads up, Vicki!

I can confirm that the game team is working on improving Mystery Mountain challenge.

What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB

Apologies for the inconvenience caused.

Jenny - King Care Team

Accepted answers

All comments

Jelly_Jenny

Thanks for the heads up, Vicki!

I can confirm that the game team is working on improving Mystery Mountain challenge.

What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB

Apologies for the inconvenience caused.

Jenny - King Care Team

Vicki_L

Thanks for the heads up, Vicki!
I can confirm that the game team is working on improving Mystery Mountain challenge.
What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB
Apologies for the inconvenience caused.
Jenny - King Care Team

Jenny, I appreciate your response, and I cleared cache, etc. I use Chrome and as of this writing 8:34PM EST the same issue remains.

Vicki_L

Thanks for the heads up, Vicki!
I can confirm that the game team is working on improving Mystery Mountain challenge.
What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB
Apologies for the inconvenience caused.
Jenny - King Care Team

Issue remains again today. Guess I won't be retaking the top spot. :-(

Vicki_L

Thanks for the heads up, Vicki!
I can confirm that the game team is working on improving Mystery Mountain challenge.
What may help in the meantime is trying these steps but it's not guaranteed: https://goo.gl/owWByB
Apologies for the inconvenience caused.
Jenny - King Care Team

Well, here we are 2 full days of unable to play Mystery Mountain

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