Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!

Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!

"An Error has Occured..."

Please post in the comments here if you have this message appear too frequently when you are playing Pet Rescue Saga.

Help us to help King to troubleshoot why this is happening?

For myself, it is only when I'm playing on Facebook, and often not long after Facebook notifications pop up. It happens more frequently for me when Facebook is busy also.

I usually play on Chrome, but I think it occurs in Firefox also (I will check!)

Please comment below, let us know when you see it, plus what browser you're on at the time.

Keep an eye on this post for any official replies!

https://www.youtube.com/watch?v=7e1JVH1WrHI

Accepted answers

All comments

Lady_Choo

Well Roro94000 At least we didn't keep the colour consistent

Community superstars we may be....but miracle workers we are not.

All we can do is advise on things that can be fixed, not fix the game itself.

I know you are frustrated and I know that many other players are frustrated including Lynette. When you think that King like players to spend money on their game, all their players are unable to get into the game and therefore spend, so they are not making money from it. They want it fixed soon.

Without all the sarcasm or the witty comebacks, etc, do you play another game? It might be worth trying another just for a little while just until they fix it?

Lady_Choo

Roro94000. It would be nice if technical issues did not exist and if you are so sure that you could fix everything, instead of spamming peoples posts when they are posting for help or trying to help other players, then maybe you could suggest a fix to King. If you look on their website they are hiring.

The world would be a lot simpler if there wasn't so many devices or versions of devices out there but that is life and your constant moaning about King and people helping is putting off other people from asking.

The Community Superstar you insist on following around complaining on every post she writes, doesn't actually work for King as I do not. She gives up her time working tirelessly on the game to help other players in between actually having a life.

Might I suggest that if you are having so many problems with the games and the companies, that you either find new games to play (although good luck finding ones that never have any issues) or find something to do that is offline. Some fresh air in your lungs and a new hobby and you will feel so much happier and less angry.

Danuta_Borsuk

Dlaczego po zalogowaniu na fb tracę możliwość rozegrania poziomów z bonusami "czarne zamki" - FARM HEROES SUPER Saga?

Former_User

la réponse dans 6 mois comme d' habitude, vous êtes les rois des " BUGS " et incurables, vous vous en foutez, alors a quoi bon écrire. Vous êtes bien les rois et vous seriez viré si j' étais votre employeur ===> the answer in 6 months as usual, you are the kings of the 'BUGS' and incurable, you do not care, so what good is it to write. You are kings and you would be fired if I were your employer

12monty34

I get that stupid error message all of the time. The worse part is that it occurs just as Ièm getting my golden panda or in the middle of a level that I know I can finish. I also have a problem with the game freezing. I get duplicate tabs notice when I only have Pet rescue on. Every time any of these issues occurr I have to reload the page and lose my progress.

Lynette

Adding these posts as they are also about the same topic:

https://care.king.com/en/candy-crush-saga/oops-an-unknown-error-occured-and-another-application-is-open-what-is-going-on

https://care.king.com/en/pet-rescue-saga/unable-to-get-into-the-game

Former_User

pourquoi se débrouiller pour des joueurs et surtout King qui s' en foutent littéralement, que de réponses ???????? qu' ils se débrouillent avec leurs " bugs "

Former_User

et quand je dit 7 semaines je dirais plutôt des mois

Former_User

mon texte a été transformé suite au changement de langage et je m' en excuse. Il faut lire que les concepteurs n' écoutent pas les joueurs

Former_User

J ' en ai déjà parlé il y a 7 semaines et on m' a répondu que le problème était résolu ==> https://care.king.com/en/pet-rescue-saga/erreurs-systematiques .. J 'avais abandonné l' ordinateur pour jouer sur tablette. Depuis le début de l' année c' est devenu normal, mais cela reviens quand je joue pour le compte d' autres joueurs qui ont abandonné le jeu. Par conséquent cela ne viens pas des navigateurs mais uniquement de King qui soigne ses présentations mais qui ne s' occupe pas de ses " bugs " et il en existe beaucoup. On a beau écrire soit par mails soit par King.care c' est toujours la même rengaine si bien que l' on en a assez et que nous jouons avec les incidents de ce jeu qui était intéressant au début et qui est devenu lamentable. On a l' impression que les concepteurs n' écoutent pas les joueurs et n' en font qu' à leur tête. ceci est ma dernière intervention car c' est le RAS LE BOL. Surtout avec mon intervention concernant les boosters " pioches " ==> https://care.king.com/en/pet-rescue-saga/pourquoi-king-ne-sais-pas-compter-il-faut-retourner-a-l-ecole

ReneeSimone

I keep getting this message. It has increased and I am getting it several times per day. It stops me from getting rewards after finishing for instance Weather report and the Mountain since the error message often come when I have finished those competitions and am looking forward to rewards.I am using Google Chrome.Another problem is that the getting-stuck below-the mountain-thing has restarted.It was calm for 3 weeks but now the stucking is back.King doesnt make it easy for us to play the game and enjoy it. You begin to hate it since you know you will get stuck or get the error message. The obvious solution is to stop playing the game but I will keep on for a few more weeks hoping that King will eventually fix things even if I understand that this is a vain hope....

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

ReneeSimone

Former_User

mon texte a été transformé suite au changement de langage et je m' en excuse. Il faut lire que les concepteurs n' écoutent pas les joueurs

Former_User

et quand je dit 7 semaines je dirais plutôt des mois

Former_User

pourquoi se débrouiller pour des joueurs et surtout King qui s' en foutent littéralement, que de réponses ???????? qu' ils se débrouillent avec leurs " bugs "

Lynette

Adding these posts as they are also about the same topic:

https://care.king.com/en/candy-crush-saga/oops-an-unknown-error-occured-and-another-application-is-open-what-is-going-on

https://care.king.com/en/pet-rescue-saga/unable-to-get-into-the-game

12monty34

Former_User

Danuta_Borsuk

Dlaczego po zalogowaniu na fb tracę możliwość rozegrania poziomów z bonusami "czarne zamki" - FARM HEROES SUPER Saga?

Lady_Choo

Well Roro94000 At least we didn't keep the colour consistent

Community superstars we may be....but miracle workers we are not.

All we can do is advise on things that can be fixed, not fix the game itself.

Without all the sarcasm or the witty comebacks, etc, do you play another game? It might be worth trying another just for a little while just until they fix it?

WTF con el nivel 9251....
Es mega imposible pasar el nivel 9251 por más que intento pasarlo, únicamente han bajado 4 mascotas faltando 1 y eso que he tenido 15 movimientos de sobra.... ayuda por favor.
Why do I not get Mystery Mountain any longer
It has been 6 weeks since I have been able to play Mystery Mountain. My niece, whom I share a computer with, plays every week when she goes to her facebook account. But when I sign-in to play, nothing. No Mystery Mountain game for me. I am frustrated and will no longer spend a dime to play until it is restored. I am a…
Přihlášeni v novém telefonu
Dobrý den.Dnes jsem se přihlásila do nového telefonu.Po přihlášení pomocí FB jsem byla v první úrovni,proto jsem to zkusila pomocí emailu přes obnovení hesla .Přišlo mi jen od Vás potvrzení mého emailu.Měla jsem úroven cca 8900.
Petopia
My Husband and I both play pet saga and he has the Christmas petopia and my game does not have it. Can you let me know 8f I will be getting it soon.
Petopia and Mystery Mountain
Why can't I ever get Petopia online through my games but I can get it on my download and where is Mystery Mountain this week?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Pet Rescue Saga?
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…