"Oops, an unknown error occured' and "Another application is open". What is going on?

missjams · February 2018

"Oops, an unknown error occured' Why does this keep happening in Candy Crush and Pet Rescue. It happened 4 times yesteday in Pet Rescue saying "another application is open" (nothing but my PC was on).. Today Candy Crush went back to the old version on Goggle Chrome. It works on Mozilla and Edge. What is happening since the new people took over. You are charging more for hammers. Overnight the cost went up. What happened to the gift wheel? Now that is gone. If this is what is to come, I will not play any of your games. Maybe yu guys need a computer coder that knows what they are doing!!!

Lynette · February 2018

Thanks for Posting missjams, we have alerted King about these problems and hope to get some answers soon!

zzzzz78759 · February 2018

I believe this issue has to do with HTML5 and the latest 64-bit Chrome update. My 32-bit Chrome works fine (also latest version). IE works fine. This has been going on since last night for me. Please fix it quickly.Thank you.

Patricia_Wolf · February 2018

I wish i could answer, I'm having the same issue! Hopefully you WILL get answer! If i find out, i will let you know. I only wish i had the answer for you. If you receive a way, please let me know. I wish you the

best of luck!!! I am just getting into the game, and i too have question! …

Patricia_Wolf · February 2018

I wish i could answer, I'm having the same issue! Hopefully you WILL get answer! If i find out, i will let you know. I only wish i had the answer for you. If you receive a way, please let me know. I wish you the

best of luck!!! I am just getting into the game, and i too have questions!

zzzzz78759 · February 2018

Is this going to be fixed? Is it being investigated?

missjams · February 2018

It is not fixed and candy crush is still back to the old version. Getting tired of these glitches. It gets very frustrating. May have to stop playing altogether until they work out everything. Wish they would stop fooling around with the game or get better programmers.

Lady_Choo · February 2018

Hi everyone, it is under investigation with the studio and all your comments will be seen

I understand it is frustrating when these issues arise but they are aware that their players are wanting fixes as they are losing money too! Something I will keep reminding myself

zzzzz78759 · February 2018

Mine was working this morning, finally. Might want to double check if you have this issue.

"Oops, an unknown error occured' and "Another application is open". What is going on?

Answers

Categories