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lots of problem with some of the games

nina
nina Posts: 6

Level 2
in Support

hi

I can not conect to facebook server issiues,im logged innto king i can not see king friends or my profilepicture and i can not buy boosters with gold becuse of no conection to the store.

I have reinstalled but not better is something wrong with king server?

 

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  • Lady_Choo
    Lady_Choo Posts: 25,897

    Hi, Nina, thank you for posting on King care.

    I haven't noticed any specific problems with connecting tonight. 

    Is it giving you an error message?

    It sounds to me that it could very well be a game issue, but as its affecting several games I think I would be tempted to have a look at your wifi settings.

    Firstly try disconnecting wifi.

    Go to settings, storage then clear cache. 

    Reboot your tablet. 

    Start it up again, turn wifi back on then try the games again.

    It also might be a good idea to do a signal test on your internet speed, see if that is having problems? Sometimes switching your router off for 30 minutes then back on can help. 

    Let me know how it goes :)

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  • nina
    nina Posts: 6

    Level 2
    Answer ✓

    hi

    thanks clear cache helped

    thsnks

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  • Lady_Choo
    Lady_Choo Posts: 25,897

    That is excellent to hear, I am so glad its now working :)

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