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Pet Rescue starts very slowly ONLY after shutting down iPad Mini4
Best Answer
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Hi Robin,
Can you try the troubleshooting here please
https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device
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Answers
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Hi Robin,
Can you try the troubleshooting here please
https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device
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I had to reinstall my game. Can you please reinstall my blasters, rockets, etc.?
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Did reinstalling help?
King can't normally replace boosters as they are saved on your device so when the game is wiped, so are the boosters, were any of them purchased? They can be replaced. If they were free ones, I will ask if they can send you a few as a goodwill gesture as you did try the advice and came back to update.
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Reinstalling was the only solution. I purchased several rockets and side blasters. If I cannot be assured I can recoup part of them, I won’t risk spending more money on the game. Thank you for understanding.
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Robin if you spent money on the boosters and they hadn't been used, but were lost on a reinstall, then yes they can give you them back
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How do I go about getting them back?
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I will pass this over to one of the King care team who can take a look at your account
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Cezdiamond, which method of private messaging will you use? I look forward to hearing from you.
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Robin, check the message inbox at the top of the screen
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