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No sound during game play.

2

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Thank you :) Does anyone have access to another browser, like Firefox? I hear sound comes back on there :)

  • ScreamingMustang
    ScreamingMustang Posts: 1

    Level 1

    add me to the list of people with no sound on chrome browser.Have not checked other browsers.

  • Amy_Donahue
    Amy_Donahue Posts: 6

    Level 2

    Add me to the list also.  Windows 10 and Google Chrome.  No sound for Candy Crush Saga, Soda or Jelly.  I do have sound for Farm Hero's Saga though.  

  • corals22
    corals22 Posts: 43

    Level 3

    I'd like to be added to the list too. No sound for the past 2 days on all my King games, Soda, Alphabetty, Pet rescue and Bubble witch. I am using google chrome browser.  Thank you.

  • Jodi_Haldeman
    Jodi_Haldeman Posts: 2

    Level 1

    I also have no sound on any King games when playing on my laptop.  Using Android phone is fine.  I have Windows 10 and use Google Chrome on my laptop.

  • Tamara_Storrs
    Tamara_Storrs Posts: 1

    Level 1

    Add me to the list also. 2 days ago I lost all sound on my Candy Crush games. I'm on Windows 10 and using Chrome.

  • Tracy_Warner
    Tracy_Warner Posts: 11

    Level 1

    Thank you for all your posts. The King care team are aware of the issue and are contacting the studio to find an update on it as it was reported last week too. 

    To help us help you, when stating the problem could you also add your windows version and if you are using google chrome or not please. Thank you :)

    yes using chrome
  • JeanChrisKel
    JeanChrisKel Posts: 1

    Level 1

    Please add me to the list.  I do not have sound to Candy Crush Saga.  I have Windows 10 and am using Chrome on Facebook with my laptop.

  • Gia
    Gia Posts: 17

    Level 2

    Windows 10 Home and Google Chrome

  • Wendy_Parker
    Wendy_Parker Posts: 3

    Level 1

    Windows 8.1 tried Windows 10 that caused everything else to go pear-shaped so reverted back to 8.1 using Google Chrome playing King Games via Facebook no sound I get sound on my App on my android Phone - - Tried Internet Explorer still no sound on Games 

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