Latest news about Pet Rescue Saga!
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even better!
Hi
Shouldn't there be a reward when you collect the flowers, strawberries etc.? The last few times I collected them, there was no reward (pawints or similar).
Sign in or create an account to join the fun.
Thank you, that could be part of the reason but I will pass it on 🤗 These games are heavy sometimes 🙄
The free memory on the tab is 1.1gb and on the other 1.6gb
Thank you! I will pass it on 🤗 You checked the free memory?
Just cos they will ask.
My other android is a Galaxy tab S5e. This one loads the game up takes about 5 minutes
Thank you for the information @crazychris I can understand you don't want to lose them.
One is a galaxy s6, what is the other device? The one that is slow. The studio ask for things like that as sometimes issues bug some devices more than others.
Let me get back to the CM and I will see what she says next. We really do appreciate your patience 🤗
Edit** She has also asked me to check that you have 2GB free memory as that would impact if if your devices were full, but we really need the device to add it to the list. Its getting a longer list, so its not just you 😥
Hello I am playing on an android and my player I'd is 1189420759
I try to get it to load each day without success. I have left it for the best part of an hour but it just sits on the orange screen
My other tablet takes about 5 minutes to load the game and also about 5 minutes to return to the main screen after either playing a level or the daily game and the ad hoc games like the raining island
I am loathe to reinstall the game on the one that will not load as I will lose my boosters
Hiya! You are right, I did answer you on another thread but I will here too, they are investigating so hopefully it will be fixed soon 🤗
What is wrong with Level 6305??? As soon as you start to play it says, Level Failed :-( no moves available. Which clearly there is.
Thank you, I've been asked if you're playing on an iPad mini 6? Or just android.
And could we have your player ID so we can look into it please.
Version 1.437.7
The version is 1.347.7 thank you
The version is 1.437.7 and last updated 23 March 2023
Can you see it in the app store? It should be there and say "open" but don't open it...scroll down through the info and it should say the version 🙂
The one that will not load is ona Galaxy S6 Android version 13 I am unable to find the version of pet rescue as I cannot get into it
Hi @crazychris the studio are aware of this issue but could you tell us which version and OS devices you have please as that will help 🤗
Where can I get an answer to my problems with the Petopia event please. I have it on my two tablets. One I have at home and the other is at a friend's house so my problems are not network related. The one at home takes about 8 minutes to load from the first screen that has play and account. Once loaded if I play a level then want to return to the main map it takes about 5 minutes to refresh the page.
The other tablet at my friend's house refuses to load now. I left it trying to load for nearly an hour without success
This only happens when the Petopia event is running as the game works fine at all other times
Hi @lesleybir , the wording is wrong on this quest. It is hamburgers you need to feed them.
Have a look at this thread: What does the Pet Want?
How do I feed pets donuts to complete a quest?
I have many issues with petopia. It starts off well but after a few days takes a long time to refresh the screen after completing a level. The game takes a long time to load. These problems only occur with the petopia event the usual game works fine. The last two petopia events also had these problems. It is nothing to do with my tablets
Hi @mab2 and welcome to the community. Could you let me know which device you are playing on. If its a computer, the studio removed petopia as it wasn't working well 😥
Winter Petopia is back, and our furry friends can’t wait to move into the coziest, snow-covered city of the year! As you play your regular levels, you’ll collect special houses, place them wherever you like, and watch your winter city come to life with gingerbread rooftops, twinkling trees, igloos… and lots of happy pets…
Hey Pet Savers! 🐶🐱 Noticed your game freezing or getting stuck when playing Petopia? We’ve got a few quick tips that can help get things running smoothly again! Please try the following: ✅ Restart your device ✅ Clear your device’s memory and close other apps running in the background ✅ Play on only one device – switching…
This post explains how to complete the 'Treat-Your-Pet' quest and satisfy your Pets' cravings. You may have already noticed that on opening Petopia and after you complete each level a Pet can be seen 'thinking' of something This means they want you to pick them up and put them on the activity they want to satisfy their…
Currently Level 9400 is impossible to pass without adding extra moves or using boosters (the free mega bomb can be used) First you need to drop 9 crates before the timers on the diamonds run out Next, Pets will drop in columns with crates (but only after the diamonds are gone) Then (the impossible part) you'll need to drop…
I've been stuck on level 9379 for a while. You don't have enough moves for the amount of stuff you need to collect. And also, where is Critter Carnival?
I ccan't ppass level 5049 becbecause nonot eenough ppets will drop plplease hehelp
Plz,Help me ..what should l do . Stuck at level 9148
My Husband and I both play pet saga and he has the Christmas petopia and my game does not have it. Can you let me know 8f I will be getting it soon.
