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Can you see it in the app store? It should be there and say "open" but don't open it...scroll down through the info and it should say the version ๐
The version is 1.437.7 and last updated 23 March 2023
The version is 1.347.7 thank you
Version 1.437.7
Thank you, I've been asked if you're playing on an iPad mini 6? Or just android.
And could we have your player ID so we can look into it please.
What is wrong with Level 6305??? As soon as you start to play it says, Level Failed :-( no moves available. Which clearly there is.
Hiya! You are right, I did answer you on another thread but I will here too, they are investigating so hopefully it will be fixed soon ๐ค
Hello I am playing on an android and my player I'd is 1189420759
I try to get it to load each day without success. I have left it for the best part of an hour but it just sits on the orange screen
My other tablet takes about 5 minutes to load the game and also about 5 minutes to return to the main screen after either playing a level or the daily game and the ad hoc games like the raining island
I am loathe to reinstall the game on the one that will not load as I will lose my boosters
Thank you for the information @crazychris I can understand you don't want to lose them.
One is a galaxy s6, what is the other device? The one that is slow. The studio ask for things like that as sometimes issues bug some devices more than others.
Let me get back to the CM and I will see what she says next. We really do appreciate your patience ๐ค
Edit** She has also asked me to check that you have 2GB free memory as that would impact if if your devices were full, but we really need the device to add it to the list. Its getting a longer list, so its not just you ๐ฅ
My other android is a Galaxy tab S5e. This one loads the game up takes about 5 minutes