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Why does my question show solved when it has not been???
Leslie_Geddes
Posts: 19
Level 1
in Support
When I ask a question for help and it shows SOLVED when the answers are either suggestions which did not work or just comments ....WHY IS THAT?
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Best Answer
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Hi Leslie, usually only the poster can mark it as solved. Did you by any chance get an email from the King bot asking if it helped? Sometimes people click on links and it marks it as solved when its not, but don't worry, if the problem hasn't been sorted, it doesn't mean its closed and cannot be responded to
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Answers
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Hi Leslie, usually only the poster can mark it as solved. Did you by any chance get an email from the King bot asking if it helped? Sometimes people click on links and it marks it as solved when its not, but don't worry, if the problem hasn't been sorted, it doesn't mean its closed and cannot be responded to
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Thank you for the information. Ironic that this actual question has been marked solved and not by me. I don't understand why king.com does not provide answers or solutions to their games.
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This only showed as solved a little while ago for me, unless it said that in an email and that's just the way its worded?
They do give answers, just sometimes they need to be reported to the studio. The site is not very user friendly and they are developing a new site (you may have seen the pop up) but that wasn't working properly. I think there is a questionaire somewhere about ideas of how to improve it...let me find it for you
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Trying to reply to chicken slayer to say thanks for sending me form link.
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You are very welcome Leslie
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