I’m experiencing freezing screen or just plain doesn’t load I’ve tried everything I could find

Question

I’ve tried everything in the help files. This just started on 22April.    What’s happening?   I’m trying on two devices.  My new I pad will not even load the page.  My iPhone/iso16/ load occasionally.

Lynette · Answer

https://community.king.com/en/pet-rescue-saga/discussion/402423/i-m-experiencing-freezing-screen-or-just-plain-doesn-t-load-i-ve-tried-everything-i-could-find

Hi @Mstraaveler

I'm sorry to hear you're having problems, I know how frustrating it can be 😕

Can you also please tell me if you have Petopia in your game?

Plus write your game ID here, so we can pass it onto the relevant team to look at what might be wrong.

How to find your game ID

thank you

Mstraaveler · Answer

I’m on level 3323