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Missing events❗️

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Comments

  • Lynette
    Lynette Posts: 7,053
    edited May 2023

    Hi, thank you for letting us know.

    As this is only a problem for some players, can you please help by letting us know what device you are playing on and what level you're at?

    thank you.

  • Lynette
    Lynette Posts: 7,053
    edited May 2023

    Hi, thank you for letting us know.

    As this is only a problem for some players, can you please help by letting us know what device you are playing on and what level you're at?

    thank you.

  • anita1024
    anita1024 Posts: 11

    Level 2

    edited May 2023

    I’m using I Phone12 Pro Max to playing this Game, level is on 6387.


  • marie.gracia
    marie.gracia Posts: 38

    Level 3

    edited May 2023

    IDEM

  • marie.gracia
    marie.gracia Posts: 38

    Level 3

    edited May 2023

    nivel 6316 - facebook PC

  • Peanut7139
    Peanut7139 Posts: 1,696
    edited May 2023

    Does anyone know what happened to Mystery Mountain? Is it not coming back, can anyone give us an update to why it just stopped. If it's not coming back, let us players know. Thanks

  • Peanut7139
    Peanut7139 Posts: 1,696
    edited May 2023

    Lynette I'm on my phone and I never had any problems before. I'm on a moto phone so what changed when it was working 2 weeks ago? I also don't get any more updates on my phone but always before. I'm curious what changed when I've never come on about Mystery Mountain or updates. Please can someone put out what software changed so everyone can know if it might affect the device that they are playing on. This is so frustrating! Thanks

  • Lynette
    Lynette Posts: 7,053
    edited May 2023

    @Peanut7139 sometimes events are removed or added just to see what differences it makes in how we play the games. We need to remember that events are just bonuses that we can play along side the real game and levels.

    I will definitely find out for you what is causing this though.

    You mentioned you don't get updates. This could be your answer. Do you have no update button in the app store?

    What version of the game are you playing? You can find it in your game settings by clicking on the cog wheel before you open the game to play. See it on the final row here ⬇️


  • Lynette
    Lynette Posts: 7,053
    edited May 2023

    Hi @Federico457 have you completed a level recently?

    Why I ask is because that is how I got my missing events (the game connects to save progress then picks up the bonus game) and wonder if it's some sort of connection problem...or if it's just mine that does this?

    I note that @anita1024 is at the end of the levels, so she has not been able to complete a level, and also not got the Mountain. 🤔

  • joijose
    joijose Posts: 8

    Level 2

    edited May 2023

    The same thing happened last weekend and the answer was the same .that i could Not be corrected until Monday because it is the weekend. I waited For it to be fixed this weeken and it’s the same. Are we going to have the same problem next weekend.

Hey! Would you like to give us your opinion?