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Missing events❗️

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Comments

  • Peanut7139
    Peanut7139 Posts: 1,677 Level 4
    edited May 2023

    Lynette I see the version and I just checked, I have that same number on the game. The changes that have been made to the game don't or they aren't going to fit everyone's phone or tablet. Lynette I've been playing this game for years now. I've been updating since I've been playing the game. I check every week and I usually see a update. I update with no problems. Since the game has started to change, the updates stopped coming to my phone. Before the entire front of the game changed, I was getting regular updates. No one is saying there is anything wrong with the features and the changing of the game. It would be nice if it continued to work for all of us. I do have the play store and still get updates for my phone. Since the game changed, the updates stopped coming to my phone My phone hasn't changed. I was getting updates last year and right before the main feature changed and now there is a dog sitting once you enter the game. I see more new feature that have changed the game, I no longer have mystery mountain. I know it could be that King community has stopped it, but I find it interesting that they didn't let anyone know that it was being eliminated. It's not a problem at all that these changes have caused some of us not to be able to fully play the game. I still play the game.

  • Lynette
    Lynette Posts: 6,861 Pet Rescue Moderator
    edited May 2023

    Hi @Peanut7139 what we are told about extras to the game, like the Mystery Mountain is this: Your event or challenge is missing? In it are some suggestions to help re-gain a missing event.

    Also, just to make sure, have you scrolled all the way both up and down in your events tab? Sometimes an event is there, but is hiding.

  • Lynette
    Lynette Posts: 6,861 Pet Rescue Moderator
    edited May 2023

    I was told that last weekend no one was supposed to have Mystery Mountain in their game 🙄

    Some of us obviously did so I have no idea what is happening. I will try again to find out for you!

  • Federico457
    Federico457 Posts: 163 Level 3
    edited May 2023

    Hi Lynette!

    Yes I passed a level (a bunch now lol) but the mountain didn't show up. I tried on my iPhone, iPad and Samsung but nothing.

  • Peanut7139
    Peanut7139 Posts: 1,677 Level 4
    edited May 2023

    Greetings Lynette, When the second face page changed, what was once there is now gone. I stopped getting pet rescue updates on my phone. I can turn off my phone which I do from time to time just to make sure other updates are okay. I still get updates often from other software that is on my phone like Verizon. The Event page, it's not hard to see what is and what isn't on the page. The I need help, Daily Challenge, Find Tags and of course the Piggy Bank. That's it. As of two weeks ago, like other post I was reading yesterday, the mystery mountain is no longer there. All these changes that have been made to the game, technical is not concerned or caring that it might not work for everyone or at least make sure that it does and is compatible. Our devices have not changed, the software has and you can see it as soon as you come onto the game. How else would all of a sudden, it's there and now it's not. I still have the same phone I had last year when I was getting updates from pet rescue and mystery mountain was there. Also the second face page of pet rescue had not changed. I have no other downloads added to my phone, and no other games. I play pet rescue and that's it. The entire software of this game has changes as you can see. I went on the discussion board to see that so many others are stating where is mystery mountain. I also saw were someone said just play it on facebook. That might be what we have to start doing unless tech decides to change back or fix the glitch that is affecting some of the devices. I would like to get back what we once had. Even if it doesn't make sense to anyone else, it makes sense to me that it's all the software changes that have been made to the game. I also have sense enough to realize that events come and go. I've been playing long enough to see events there one week and gone the next. I also know when something like mystery mountain that has been there for so long would go away, the community might tell us and let everyone know that it is not coming back at least for a while. I have not seen anyone say that so it's makes no sense that some might still have the event and the rest of us don't. If they want to prove me wrong, take a step back and put the game back the way it was before all these changes, you will see that I will have the updates back and mystery mountain will still be there. I don't see a large amount of people that it's affecting their devices but I saw enough to know it's not just me and 3 other people. These to me are all the changes that have been made to the game and it's not compatible with everyone's devices that we play on. It's fine Lynette it's not on my phone and it was 2 weeks ago. The dog in the box is there today, so my phone does get some of the changes that come and go without me having to update the software. Again I don't know what is happening but this is all because of the significant changes that were made to the software. It's just my opinion.

  • Lady_Choo
    Lady_Choo Posts: 25,793 Pet Rescue Moderator
    edited May 2023

    The dog in the chest has been there since December @Peanut7139 its the new look.

    You might not have had as many updates because they haven't been needing to update it as much as previously.

    Glitches happen and we don't always hear until a number of people complain about them, as they could be isolated cases. In this case, some do have Mystery mountain. Either way, the team do not work weekends. So we wouldn't get an update until Monday at the earliest.

    Same if they are planning on not putting a feature in the game. If they tell everyone they are not going to put it in, everyone will know. Sometimes they want to see how many would miss something if it didn't appear. Telling everyone in advance wouldn't give them the data they need. You also need to remember that the community is just a very small selection of interaction player support has. More people email them directly rather than come here to ask. The difference is though, we can often find out answers quicker than Player support can 😉

    As regards the devices working with the game...did you realise there are over 2000 android devices alone. Not only do they have to cater for brand new shiny devices, they also try to accomodate as many older ones as they possibly can. You would be surprised how many people expect a phone thats 10 years old to still be compatible with a game. Due to graphics and programming and everything else, some will not be supported. But they do their best. You don't mention your exact version of your phone and I assume android version? (I don't think, I did look) Could we have that? And do you have 2gb memory free?

  • Lady_Choo
    Lady_Choo Posts: 25,793 Pet Rescue Moderator
    edited May 2023

    Hi, we don't know whats happened but the community team don't work at the weekend, so unfortunately there hasn't been chance to get an update.

  • Lady_Choo
    Lady_Choo Posts: 25,793 Pet Rescue Moderator
    edited May 2023

    Hi. no it should have been here, we will hopefully have an update whats happened early this week 🤗

  • Lady_Choo
    Lady_Choo Posts: 25,793 Pet Rescue Moderator
    edited May 2023

    Not sure what thats supposed to mean...about the cheating. Are you suggesting the studio are? Because I can assure you they don't. They do tweak it from time to time..

  • Peanut7139
    Peanut7139 Posts: 1,677 Level 4
    edited May 2023

    It's okay Lady_Choo, I'm fine with the not having Mystery Mountain. I have no complaints. I have a Moto E6 and Moto E7, yes android. I haven't had any problems playing the game until the change. I knew the dog on the second page after you come on as been since last year. I remember well, it changed the whole game as the video slows down the playing. You are right, I might not need those updates and they stopped when that came on. I still was at the time getting all the events, the new levels, Carnival, Petopia, and Mystery Mountain. I have no complaints. I didn't say a word about not getting updates as it didn't seem to affect the game. I just noticed 2 weeks ago, ready to play mystery mountain that it wasn't there. I waited until Saturday thinking maybe a day late. When it didn't show up, I checked the discussions and saw it wasn't just me. I left two post and that was it. It's fine, and thanks for letting me know.

Hey! Would you like to give us your opinion?