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I paid to empty my piggy bank on Pet Rescue, but I never received the 50 gold bars. They have disappeared. I have waited 24 hours and still no gold bars but the money has been taken from my account!
Hi Lipp56,
I'm sorry to hear you're having this issue with the game.
For payment issues please see this blog post:
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
Please follow the steps in the blog in order to get your items or a refund.
Kind regards,
- Mark
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
