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Unable to connect to Facebook since April 17th

Ruxi
Ruxi Posts: 2 Newbie
in Support

Hi! Pet Rescue Saga mobile application I use on my Samsung Galaxy Tab 2 tablet (using Android 4.2.2 Jelly Bean) would not connect to Facebook no matter what I do. I have accomplished all the suggestions from the video and still the application resets when I click the Connect button and restarts without connecting. I have even reinstalled the application trying to fix it and now I am back at level 1, even though I have reached level 894 on my PC. Please fix this problem.

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Ruxi! Sounds like an issue with the Internet connection. Have you tried switching from WiFi to 3G/4G? 

    Cheers :-)

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  • Ruxi
    Ruxi Posts: 2 Newbie
    edited May 2015

    Hi Ruxi! Sounds like an issue with the Internet connection. Have you tried switching from WiFi to 3G/4G? 

    Cheers :-)

    Thank you, but, except the times when I'm home and I switch to WiFi, I am always using 3G. On both connections I have the same problem with the game, which still persists. Thanks again.
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