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I can´play pet rescue saga, there is only a white screen? What´s going on here?

Bettina_Hennig
Bettina_Hennig Posts: 1 Newbie

The game is loading, but ther comes only a white screen. I want to play now. Please repair it!!

Answers

  • Tami_Cravener_He
    Tami_Cravener_He Posts: 1 Newbie

    Hi,

    Thanks a lot for reporting this on our King Care site;

    We are currently investigating this. 

    Our Technical Team has asked if we can gather more information about this topic. If you could please post below and let us know:

    - Which OS you have? (for instance Windows 10)

    - Which browser are you using? (for instance Google Chrome version 50)

    If in doubt then kindly visit https://www.whatismybrowser.com/

    Please also let us know what country you Rescue Pets in.

    Thanks for providing the above info so we can report this back to our Technical Team.

    Tony - King Care Team

    i use windows 10/ Google Chrome on facebook i am in USA
  • lilgrlblue
    lilgrlblue Posts: 1 Newbie
    edited April 2016

    Hi,

    Thanks a lot for reporting this on our King Care site;

    We are currently investigating this. 

    Our Technical Team has asked if we can gather more information about this topic. If you could please post below and let us know:

    - Which OS you have? (for instance Windows 10)

    - Which browser are you using? (for instance Google Chrome version 50)

    If in doubt then kindly visit https://www.whatismybrowser.com/

    Please also let us know what country you Rescue Pets in.

    Thanks for providing the above info so we can report this back to our Technical Team.

    Tony - King Care Team

    My laptop runs on Windows 8.1 using Firefox and comes up blank, but the game loads on my android just fine.

Hey! Would you like to give us your opinion?