Sign Up!

😺 Furry & purry right now in Pet Rescue Community!
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//

Changed iPhones and lost all of my progress

Options
Fig_
Fig_ Posts: 2 Newbie
in Support

I logged in to my king account and synced my Facebook account, but all my progress is lost in candy crush, farm heroes super saga, and pet rescue. Please help

Flag · Helpful Sweet Love Haha

Answers

  • JillyJill
    JillyJill Posts: 966 Pro Player 👑
    Options

    Hi Fig,

    Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?

    Thank you,

    Jilly

    Flag · Helpful Sweet Love Haha
  • Fig_
    Fig_ Posts: 2 Newbie
    Options

    Hi Fig,

    Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?

    Thank you,

    Jilly

    Yes, I have not changed my email. I logged in through my Facebook and all of my progress is lost on the app.
    Flag · Helpful Sweet Love Haha
  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    edited January 2017
    Options

    Hi Fig,

    Thanks for posting your question here on King Care.

    I have sent you a private message as I will need to check your account with you.

    Kindest regards,

    Tony - King Care Team

    Flag · Helpful Sweet Love Haha
  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Options

    Hi Fig,

    Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?

    Thank you,

    Jilly

    Thanks JillyJill!
    Flag · Helpful Sweet Love Haha
  • JillyJill
    JillyJill Posts: 966 Pro Player 👑
    Options

    Hi Fig,

    Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?

    Thank you,

    Jilly

    Thank you Tony for helping me out with this!
    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories