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Carla I have same problem game RUNNING... Below is info on my Version of Chrome browser on the "Command line" has flag-switches-end -- https://care.king.com/en/pet-rescue-saga" Could this be the problem? Google Inc.Copyright 2017 Google Inc. All rights reserved.Google Chrome 63.0.3239.108 (Official Build) (64-bit) (cohort: 63_win_108)Revision d2626860fae283daee484943e6820af18fc73fd9-refs/branch-heads/3239@{#676}OS WindowsJavaScript V8 6.3.292.48Flash 28.0.0.126 C:\Users\beverly\AppData\Local\Google\Chrome\User Data\PepperFlash\28.0.0.126\pepflashplayer.dllUser Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.108 Safari/537.36Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end -- https://care.king.com/en/pet-rescue-sagaExecutable Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exeProfile Path C:\Users\beverly\AppData\Local\Google\Chrome\User Data\DefaultHi Carla, we were told that King were 'looking into' this problem a few weeks ago, but no word since - I'll see if we can find out more!