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why did I lose my boosters
Amy_Marks_Goodie
Posts: 14
Level 2
in Support
I got on pet rescue with my android like everyday again king asked me to agree to terms of service again I did and I lost all my boosters all of them and then I lost my weather time? being at the end of the game I want a answer or I can just stop playing this is crazy I even took screen shots
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Answers
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Hi Amy, have you lost other progress, or just the boosters?
They have had to adapt permissions because of all Facebooks changes lately. The boosters are saved to your device, not the game itself on mobiles. So that you are able to play offline as well as online. Sometimes errors or updates can cause them to vanish.
If its levels as well, have a look at this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If you haven't lost levels, come back and let me know and I will pass you over to a moderator
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I lost all my boosters took me a hour to get the dog cat and bear thing today I lost all my other stuff when I agreed to your terms on tuesday aug 6 2018 I took screen shots I only have one board left on the game right nowHi Amy, have you lost other progress, or just the boosters?
They have had to adapt permissions because of all Facebooks changes lately. The boosters are saved to your device, not the game itself on mobiles. So that you are able to play offline as well as online. Sometimes errors or updates can cause them to vanish.
If its levels as well, have a look at this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If you haven't lost levels, come back and let me know and I will pass you over to a moderator
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I will hand it over to the moderating team to have a look at for you
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thank you
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thank youI will hand it over to the moderating team to have a look at for you
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Hi Amy,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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