What has happened to my collected gold bars.

Sooty · November 2018

When reaching the top of the mountain in Pet Rescue I have the gold bars, then after a few games they disappear. This has happened on numerous occasions.

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_Elsa_ · November 2018

Hi Sooty, gold bars should never disappear. In order to get you more help, we will need for you to get your user ID #. Please follow the steps on here: https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it

When you post the number here I will see them and then forward your message to a Community Manager who can look into your account to see what happened to your gold bars.

Sooty · December 2018

Could not find my user ID. But thank you for your reply. Will carry on with the game.

Patterson30 · January 2019

Sooty said:

When reaching the top of the mountain in Pet Rescue I have the gold bars, then after a few games they disappear. This has happened on numerous occasions.
Describe your question in more detail here (at least 40 characters please)

What has happened to my collected gold bars.

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