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Hello, I have been having issues with the game freezing and loosing progress/prizes. I read that if you screen shot it you can help. I also made sure there isn't a update. Thank you in advance.
Hello there! Welcome to our pet-acular community! 🐾
Thank you so much for reporting the issue. The Studio is aware of the problem and is actively working on it. It would be very helpful if you could share the following details so that I can forward them to the team:
Looking forward to hearing back from you!
Why does my Pet rescue saga game keep freezing on facebook? I have re-started it and cleared all cache, menory etc on laptop. I play for a short while, it freezes, I have to close it & when it reopens it goes back to my starting point. It has been a few days now. I left it to see if was a blip in the game but it is still…
I didn't miss my daily gift yesterday, level 500 and something signing in everyday… But, it's at level 0 today!!! What happen???
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
