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Am I the only one??? This has been going on for the last week. Very frustrating. I get to the King logo and it just hangs. I’ve tried everything - both iPad and iPhone are update, both have good memory and have removed the game and reinstalled it.
Noooo you're not and I am so sorry for the ongoing issues.
I will pass it back to the community manager, and also the end of Petopia is in sight so that is something even if its not helpful!
Thank you no worries, it should really be working on there.
I will pass the info on as they are gathering for next time 🤗
Core ID: 1551189674
Game Version: 3.4.1.0
Device: iPad 10 and iPhone 15 Max Pro
Software Version: 17.4.1 on both devices
Sorry for the delay in responding. Just saw this now. Thanks and take care.
We have been asked to pass over the following information " Core ID, Game Version, Device, and Software Version" in order that they can investigate and also take notes for next time. If you could let me have all that, I will pass it back. Thank you 🤗
Lady_Choo thank you. This happens every time a Petopia event takes place.
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No lo entiendo
Still NO mystery mountain…..so frustrating…. its been months PLEASE fix it !!!!! I have tried everything you say to do, my husband get it and he sits right next to me. i have tried my ipad instead of computer and it still does not work! We should all be on the say advanages…. NOT FAIR !!
Why Petopia carnival event is not available to me.
Hey, Happy New Year to you all! cannot buy anything since december 2025, there is an error message that pops up, please help. I got an answer last year to my previous post from Alex, but after giving all the infos, no more reply. There is nothing wrong with my cards as in november 2025 I was still buying golden bars..Thank…
My love meter does nothing when I win levels. The version I am playing is 4.11.2.0 User id #1016789728 HP-Device Microsoft is the operating system. Please help!!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of January 6, the latest level available is 9507. Check your game and see if you’ve made it there yet! Enjoy the new…
