Pet Rescue Saga

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Alles verloren

Habe das Update am 15.05. gemacht. Spiele seit Jahren. Seit Donnerstag habe ich sämtliche Gegenstände, Goldbarren, Münzen und Freunde verloren. Ich habe kein neues Gerät und melde mich mobil an. Leider fehlt auch mein Profilbild. Das gleiche Problem besteht ebenfalls bei einem anderen King Spiel. Denke es gibt ein Problem mit meinem Konto. Welchen Lösungsvorschlag habt ihr?

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Lady_Choo

Thank you so much. Alternatively you could always contact player support within your game as they might be able to look at your account quicker and see if they can see any issues.

SuperSSKatz

Meine Spieler ID lautet: 15012943522

Lady_Choo

I have passed it over to the community manager but if it is that issue, there is no fix just yet. If its not, if you can let me have your player ID and she can look into it.

SuperSSKatz

Hallo, wie erfahre ich wann ich mich wieder im Kingdom Konto anmelden kann? Habe es nochmals versucht mich anzumelden, Handy abzuschalten, gewartet und mich wieder anzumelden. Leider kein Erfolg und alles noch verloren .

Lady_Choo

There is an issue with Kingdom log ins right now, its possibly related to that?

https://community.king.com/en/candy-crush-saga/discussion/450445/unable-to-log-in-to-kingdom-account-also-lost-progress-missing-friends-and-gold-bars

If not, if you log out, then restart your device and log back in, hopefully that will bring everything back 😊

SuperSSKatz

Melde mich ins Königreich ein. Habe ich alles schon versucht!

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/451067/alles-verloren

hello and welcome to the community, can I ask you how you log into the game? Is it by the kingdom or Facebook? Have you tried logging out then rebooting your device, opening the game and logging back in?

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Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/451067/alles-verloren

SuperSSKatz

Melde mich ins Königreich ein. Habe ich alles schon versucht!

Lady_Choo

There is an issue with Kingdom log ins right now, its possibly related to that?

https://community.king.com/en/candy-crush-saga/discussion/450445/unable-to-log-in-to-kingdom-account-also-lost-progress-missing-friends-and-gold-bars

If not, if you log out, then restart your device and log back in, hopefully that will bring everything back 😊

SuperSSKatz

Lady_Choo

I have passed it over to the community manager but if it is that issue, there is no fix just yet. If its not, if you can let me have your player ID and she can look into it.

SuperSSKatz

Meine Spieler ID lautet: 15012943522

Lady_Choo

Thank you so much. Alternatively you could always contact player support within your game as they might be able to look at your account quicker and see if they can see any issues.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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