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I'm truly sorry to hear that my message gave this impression. While we wish the new design would be positively received by everyone, we want to be transparent and share that, for now, the Studio has decided to keep the current design.
However, if there are graphic issues that are blocking or negatively affecting gameplay, we want to forward this to the team for future tweaks. Knowing the Player ID helps us accurately reproduce the player experience and investigate the issue further.
I hope this clarifies things.
Snow Rider,
precisely my point: "we wish the new design would be positively received by everyone"… Obviously, your "wish" goes against the "wish" of 27 pages of users, who repeatedly expressed the wish that you revert to the previous design. So, please do your clients a favor and explain to "the Studio" (whoever that may be) that their decision is contrary to the wish of the users. That user-wish has nothing to do with a technical functionality. It has everything to do with, that the new design is UGLY!
As I wrote previously, your clients are playing the game and paying for the game for their pleasure. Changing the design removed the pleasure. In your language: the new design negatively affected the game-play.
@Lynette .I think it's nice. But then, lot's of players don't like it. I do wish they got the old pet's back though. I don't like the new one's. The blocks are bit bigger than before if, I'm correct. That helps me .because, I can see them better as I have a condition with my eye which I can't see properly.
HHi @Msfay2 .welcome to the Community. I'm Blossom ×. Sorry to hear you don't like the new design. I know that, lot's of players don't like. I do wish you reinstall the game again. I've deleted my game so many times. Then, I reinstall it again. I'm addicted to the game.hope this helps. 😊🤗
No me gusta, se hace cada vez más pesado el juego, ya no lo puedo jugar en las tablets. Los cubos son exactamente iguales a los de otro juego y encima faltan movimientos para seguir jugando... Estoy en el nivel 7837 y ahí quedé, y de pronto me encuentro con que cambian la forma. No es más importante dar un buen juego a estar poniendo más colores? Habrá que dejar de jugar?
Hi @ Moon86. Welcome to the Community. I'm Blossom ×. So, you play PRS .I do too. And, I play BBS too. Sorry to hear you don't like the new design of the game. I know that, lot's of people don't too. I don't mind it .I just play the game . I don't like the pets though. I liked the old ones. They were way cuter.