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Warum komm mein Spiel nicht mehr ins Internet?
Hallo, ich komme absolut nicht mehr weiter, es kommt egal was ich mach, um Hilfe bitten eigentlich bei allem was mit Internet (Freundesliste z.b.auch) zu tun hat " ups es ist ein Fehler aufgetreten",
Die Bombe mit Werbung kommt nicht mehr, Tiere und Steine kann ich nicht mehr zurück holen.
Hab schon alles probiert, Neustart, Cache leeren, WLAN an / aus, mobile Daten an / aus. Nur neu installieren noch nicht, da ich nicht von vorn beginnen möchte
Answers
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Good evening and welcome to the community.
It sounds like you have tried all the random troubleshooting that we would have suggested.
Are you connecting to Facebook?
Have you tried logging out. Completely closing the app. Reboot your device then open the game and log back in?
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It might be that you are going to have to uninstall the game as that is the last troubleshooting step.
Unfortunately it will mean that any boosters you have will be lost as unlike progress and gold, it is saved in your device memory rather than the game itself. If you cannot access the game properly though its worth thinking about.
If your progress was being saved before, logging in again when you reinstall it will bring it back. The only issue is if it hasn't been saving progress as its not been connected, you might be back a little further than you expect. However, if that happens, if you contact the team through support, they can put you back onto the current level.
