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Can’t get app to install
A level I was on wouldn’t let me play. When it would open it immediately closed saying ‘not enough pets rescued’. After many attempts, I uninstalled the app. Now when I go to install again I don’t get a button to install. It says at the top tight corner DOWNLOAD but it doesn’t do anything when I tap it. I’m using an Amazon Fire tablet to play the game. How can I get my app back working?
Answers
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Hi @fcolson welcome to the community. I am sorry you are having issues with it.
Have you tried closing the tablet down completely and reopening it? Force stop amazon playstore too if you can.
Make sure your kindle doesn't need an update.
If none of this works, I will ask for advice from someone else as I could never get apps to work at all on the fire.
I am also going to leave you with the troubleshooting link to see if any of that helps 🤗
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I will pass it over to our community manager and see if she can suggest anything as the studio might know. I really appreciate your patience and we will do our best to help you.
Which version of the fire are you playing on?
Also I had forgotten until I was reminded, there haven't been any updates on Kindle for a while, so it maybe that it is waiting to download an update that isn't there yet and that is why its stuck.
