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How can I fix the issues that I have logging in with Facebook on my iPad in all of my King games?
dianakotori
Posts: 75
Level 3
Hello!
I have been playing some of the King games for quite a few years, across many different devices, without any problems. About a year ago, I acquired a brand new iPad Air 5th Generation, which right now has the iPadOS version 18.3.1. A few months ago I started being unable to log in with Facebook on Pet Rescue Saga, therefore I can’t save my progress. I also realised recently that I can’t log in in any of the other games that I play. I tried uninstalling Facebook and one of the games, which is Blossom Blast, installed them again and the issue continues, that one is back to Level 1.
It keeps telling me “it’s time to reconnect” but when I try to log in, it won’t go further than the login page. I checked the password and it’s correct.
Can anybody please help? 🥺
My user ID is 1005775660
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Answers
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Hi @dianakotori, I am sorry to hear that you are having trouble when login with your Facebook account across your games.
Would you be so kind as to try removing your games from Facebook and then restart your game and try to reconnect?
You can learn how to remove the games from Facebook through this link: https://www.facebook.com/help/170585223002660
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