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I lost all the game. I don't know what happened. I'm back at level 1. I was in the 7300 level. Is there any way to get it back
Hi there, and welcome to the Community! 🤗
I am sorry to hear your progress got lost.
Please use the same login method you've used previously, if you're still unable to recover your progress, and to receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your progress as best as they can.
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Here's a guide if needed:
Have a nice day! ⭐️
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
