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I finished rescuing the dog and didn't get my 50 coins.
Hi All,
Thank you very much for all your reports about the issue with the Grow your Pet rewards. Our development team has been made aware about this issue and will be looking into this. As soon as we have any updates about it we will let you know. For missing rewards, please contact our support team: https://soporto.king.com/contact
Thank you for your patience in the meantime!
Hi, is anyone else experiencing problems with the Pet Rescue Mystery Mountain? It has opened with the orange baby octopus frozen at stage 5. I closed down my iPad but it has made no difference. Thank you.
Where are my 50 gold bars I earned??
My gold bars won't increase. I've had two gold bars ever since I started playing and I'm on level 2691….how can i get my gold bars to increase?
Hi, my ID is 1127438135, please help me check why I don’t have that collect red bricks for 50 gold bars event? Thanks!
Missing four gold bars user id 1035783461
Great news! Thanks for getting back ☺️
Gold Bars received. Thanks.😊✨🙏
I scrolled right down to the bottom of the page and under King I clicked on contact us. I explained the problem and gave them my 🆔 number. It did take a while to get a response.
Hi @Snow_Rider 🙂✨
I have written multiple times to the Help Center and Contact Us, but I still haven't received the 50 Gold Bars.
My game ID is: 6101648097.
Thank you.🙏
@BQN537 Could you please send me the link where you asked to add in your game the Gold Bars? Thanks
I contacted customer support and they gave me the gold bars.
I scrolled down to contact us ⤵️
I hope you got your gold bars
Hi Pet Savers! 🐾
We’re very sorry for the inconvenience caused and truly appreciate your patience during this time.
If you still have issues with receiving your Gold Bars, we kindly ask you to share your Game ID so we can investigate further. You can find your Game ID by tapping the King logo twice in the game.
For more detailed instructions on how to find your Game ID, check them out here
Thanks again for bearing with us!
Hi @BQN537
Did you receive the Gold Bars?
Moi toujours pas de retour jai écrit 5 fois
I literally just realised my gold bars were missing, found this post and sent a message via the contact button mentioned above and linked to this post. It was literally less than 5 minutes and I got an automated reply then an actual reply and my account has been credited with my 50 gold bars!
Has anyone had a reply for not receiving the 50 gold bars? This is the 3rd time of writing and have not received any reply even saying we are looking at the problem. Getting very disillusioned with their client services.
Hi @BQN537 🙂✨
I'm attaching the link where Lynette tells us that the studio is currently aware of the problem and advises us to write to the Help Center to see if we can get our Gold Bars assigned. I wrote to them, and they replied that they will check. 🤞
http://Pease read here before posting about 50 gold bars not received
I played last event went to claim gold bars it failed. I had 12 never received. I wanted to use them for my level
I didn't receive mine, either.
J'ai gagner 50 lingot d'or a la boite mystère et je ne les ai pas eu cest une pure arnaque ca fait des années que je joue je n'arrête pas de contacter l assistance et aucun résultat toujours le meme refrain on va revenir vers vous par mail et le mail c'est : consulter la communauté c'est une honte , ravir de voir que je ne suis pas la seule dans ce cas.
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My Husband and I both play pet saga and he has the Christmas petopia and my game does not have it. Can you let me know 8f I will be getting it soon.
I was getting daily bonus on pet rescue and now I am not. I found it very helpful and miss not getting it and do not understand why it just stopped showing up. I have been playing the game for quite some time and enjoy it.
I created an account in Pet rescue after playing a couple of years, and lost a couple of houndreds of boosters and 259 goldbars. I'm mad as hell. What can I do to get itback?
my iPhone got stolen. I got a new phone re- my picked up my all of my gone. That’s crazy. I work too damn hard and too long to get all of them. Been playing pet rescue for many many years it’s just all gone i if if it if it’s gonna allow you to sign back in and pick up your level, you should be able to get your power…
Why is it that it is only hammers that I receive after finding all toys
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…