Pet Rescue Saga

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Pets not eating candy

both weeks my pets ate very few candy. What a disappointment after investing so much time. Beginning to not like this game very much.

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Yes and when I finish a level im not getting any rewards. And when I complete the hearts im not getting any rewards. Been playing for about 10 yrs and I miss the original game i downloaded

Hi and welcome to the Community! 🤗

I am sorry to hear that you're having issues with your pets.

Let's try a few things to solve that:

Restart the Game: Sometimes, a quick restart can fix issues.
Check Your Connection: Make sure you have a stable internet connection.
Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us. Make sure to also include a screenrecording if possible.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️

Accepted answers

All comments

Hi and welcome to the Community! 🤗

I am sorry to hear that you're having issues with your pets.

Let's try a few things to solve that:

Restart the Game: Sometimes, a quick restart can fix issues.
Check Your Connection: Make sure you have a stable internet connection.
Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us. Make sure to also include a screenrecording if possible.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️

Yes and when I finish a level im not getting any rewards. And when I complete the hearts im not getting any rewards. Been playing for about 10 yrs and I miss the original game i downloaded

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