Pet Rescue Saga

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Off-Topic

Log on issue with Pet Rescue Saga

I have not been able to get into my game for more than a week now. Pet Rescue opens but I cannot connect to my own game. I am on the verge of deleting the game. I already deleted it off my phone (Android) and still have the problem on Apple

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Accepted answers

All comments

Hi and welcome to the Community! 🤗

I am sorry to hear that you're having issues with the game where you can't connect.

Let's try a few things to solve that:

Restart the Game: Sometimes, a quick restart can fix issues.
Check Your Connection: Make sure you have a stable internet connection.
Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us. Make sure to also include a screenshot of the error if possible.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️

Accepted answers

All comments

Hi and welcome to the Community! 🤗

I am sorry to hear that you're having issues with the game where you can't connect.

Let's try a few things to solve that:

Restart the Game: Sometimes, a quick restart can fix issues.
Check Your Connection: Make sure you have a stable internet connection.
Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us. Make sure to also include a screenshot of the error if possible.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️

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