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Pet Rescue Saga

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Unable to use Gold Bars

davissj

Pet Rescue game is not allowing me to use any gold bars to complete a level. What is going on?

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Accepted answers

Sherry-9

I'm having the same issue, started last night. I've rebooted and restarted multiple times and it doesn't fix the problem

Laflor

Hola @davissj creo que si has dado los pasos indicados del comentario anterior, mientras esperas ayuda por aqui, lo mejor sera que acudas al "Centro de Ayuda" que te aparece en la seccion de Ajustes. Suerte

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davissj

Nothing you suggested is working. I am not the only one who cannot use gold bars or be able to use extra time. This is very frustrating. I cannot get passed 9907 until I can use both. Please help. Player support never responded.

Sherry-9

I'm having the same issue, started last night. I've rebooted and restarted multiple times and it doesn't fix the problem

Laflor

Hola @davissj , siento que no te sirvieran las indicaciones

Si tienes una cuenta de King en Facebook puedes probar a usarla en el movil, la partida se conserva aunque creo recordar que los potenciadores y las barras de oro se quedaran en el dispositivo anterior

davissj

Thank you. This has not helped me.

Laflor

davissj

I have restarted everything. I am also trying to connect my phone to my laptop and need help with that so I do not lose my game.

davissj

I think I need to communicate with someone. I play on my laptop on FB. I do not want to lose my game, but I am not sure what you mean by restarting the app.

MasterNoob

Hi davissj!

We’re sorry to hear you're unable to sue your Gold Bars 💜 As a quick troubleshooting step, please make sure your game is fully updated and try restarting the app and your device.
If the issue continues after that, please contact our Player Support team through the game settings so we can take a closer look for you.

https://soporto.king.com/contact

Accepted answers

Laflor

Sherry-9

I'm having the same issue, started last night. I've rebooted and restarted multiple times and it doesn't fix the problem

All comments

MasterNoob

Hi davissj!

https://soporto.king.com/contact

davissj

I think I need to communicate with someone. I play on my laptop on FB. I do not want to lose my game, but I am not sure what you mean by restarting the app.

davissj

I have restarted everything. I am also trying to connect my phone to my laptop and need help with that so I do not lose my game.

Laflor

davissj

Thank you. This has not helped me.

Laflor

Hola @davissj , siento que no te sirvieran las indicaciones

Sherry-9

I'm having the same issue, started last night. I've rebooted and restarted multiple times and it doesn't fix the problem

davissj

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