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ALL OF MY LEVELS DELETED!!
123feza123
Posts: 9
Level 1
in Support
Because of problems about game, ı deleted the game on my phone and download again. Before ı delete the game ı was playing 2621st level but when ı downloaded again ıt started from 1888th on Facebook and mobile. I want to continue from 2621st level. PLEASE HELPP!!
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Answers
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Hello @123feza123
It sounds like you must have lost connection to facebook at Level 1888 so it went back to there
This post from the FAQ section will help:
How to get your level and progress back
Please let us know if you need further help
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Hi @123feza123!
Did the steps that @Lynette help you get back on track? I had a look at your game records and it shows you're game is on level 2621so I hope the steps provided did help 😃0 -
No ı am still in 1888th level.
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@123feza123 Could you let me know your Game ID so I can look into this?
Check here how to find the number.
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Thanks!
Our system shows that you should be on level 2621. Has the game switched back to the old version with only 1827 levels on Facebook?
Do you have the correct level on mobile still?
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ı am on 1888th level on mobile
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Look.
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123feza123 said:Look. Try disconnecting your game on mobile from facebook, then reconnect and it should pick up your progress. 0
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I tried it. I am already on 1888th level on mobile and on pc. But I was playing 2621st level 10days ago. My progress should be on 2621st level. When ı try disconnect from facebook then connect facebook on mobile ıt always start from 1888th level but ı was playing 2621st. Its been 10days ı am on 1888th level.You always say same things "disconnect and connect" instead of helping me.0
