I can no longer rotate my tablet (game not available in landscape mode)

Hi @rrh0561 calling anyone in the Community for something insulting is not allowed here in Community.

I understand that you are not happy with the changes in the game, but please keep a nice tone.

Saying xxx is abusive language? Must have been you. I suppose you were one of those kids that got a trophy for 15th place.

jackd

Came here to find out why the game wouldn’t rotate on my iPad anymore. Would just like to add my frustration and annoyance. Like others I won’t be playing anymore due to the impracticality of holding a tablet in portrait view.

Who made that decision? I'm done with that game and I'm sure I wont be the only one. (EDITED ABUSIVE LANGUAGE)

Hi @rrh0561 and welcome to the Community!

I moved your post to this thread that is in the same topic.

Pet rescue does not rotate any longer? Im on level 2508 and the game has not rotated since 2506. Is this a big or permanent feature going forward? If so I'm done.

Hi @Gribbie @sherrigohnboucher @Dawn_Baddeley and welcome to our Community!

I moved your posts to this thread in the same topic.

If you now have the new format and design of the game. Meaning you don't have the Saga map anymore, then the game is only available in portrait mode.

It's not an error or bug. It's part of the new game design.

Gribbie

I cannot play this game in portrait mode, it is extremely annoying!! Please correct this so I can continue to play this game!! And yes, I know how to work my IPad and it is not locked!

Thanks

Yes. Plus you have the maps back. Your gold bars are also back.

Do the levels still progress? I’m on 2667.

You can download older versions from various sites on the web (pet-rescue-saga.en.uptodown.com for android versions). You will need to uninstall the one you have and in order be be able to install the older version. You start from scratch but once you log in to your account all your levels and maps are back and landscape mode. I made sure that in PlayStore I disabled automatic app updates but even if you don't, you still have the older downloaded version and you can uninstall/reinstall again.

GrannyEllie

I too have had to stop playing which is a real shame as my family will miss the competition.
I just can’t play in portrait mode! Plus I miss the other features such as the map.

gailpastel

I won’t play in portrait mode, they ruined the game for me. A real shame.

ashaw55

Please please change it back to landscape... can’t play in portrait!

sherrigohnboucher

Ugh. I cannot rotate the screen. HELP!

Dawn_Baddeley

What’s happened since yesterday? This game can now only be played in portrait display. None of my settings have been changed and the other games are not affected. Can this be rectified? It’s an absolute nuisance.

mlb0213

To the Community Moderator - what is a “gam map”? And is there a way to revert to a previous version, or are we stuck? King did this to Candy Crush Friends, too, so I had to switch to playing it on my phone - the iPad is too heavy to support in one hand in portrait mode. Don’t their marketing people research what their consumers want or don’t want in a game?

Me, too! I’m at 2667. I also hate the 15 minute wait between new lives.

wstrmyrr

My iPad does automatic updates or I would’ve never went to this new format either. I’m up to 2516 and this is a game ender for me if they don’t change it!

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Dawn_Baddeley

sherrigohnboucher

Ugh. I cannot rotate the screen. HELP!

ashaw55

Please please change it back to landscape... can’t play in portrait!

gailpastel

I won’t play in portrait mode, they ruined the game for me. A real shame.

GrannyEllie

I too have had to stop playing which is a real shame as my family will miss the competition.
I just can’t play in portrait mode! Plus I miss the other features such as the map.

Do the levels still progress? I’m on 2667.

Yes. Plus you have the maps back. Your gold bars are also back.

Thanks

Gribbie

I cannot play this game in portrait mode, it is extremely annoying!! Please correct this so I can continue to play this game!! And yes, I know how to work my IPad and it is not locked!

Pet rescue does not rotate any longer? Im on level 2508 and the game has not rotated since 2506. Is this a big or permanent feature going forward? If so I'm done.

Hi @rrh0561 and welcome to the Community!

I moved your post to this thread that is in the same topic.

Who made that decision? I'm done with that game and I'm sure I wont be the only one. (EDITED ABUSIVE LANGUAGE)

jackd

Saying xxx is abusive language? Must have been you. I suppose you were one of those kids that got a trophy for 15th place.

Hi @rrh0561 calling anyone in the Community for something insulting is not allowed here in Community.

I understand that you are not happy with the changes in the game, but please keep a nice tone.

Hilde_Armitage

My game does not rotate on I pad now I have to use it lengthways instead of normal not happy about this