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Boosters gone?

sarah_harrup
sarah_harrup Posts: 3

Level 1

I have a new phone, all my details and levels transferred but not my boosters? I had 50 of some :(

Answers

  • PummyRaj
    PummyRaj Posts: 44,720
    Hello @sarah_harrup, Hearty Welcome to the Pet Rescue section of our friendly King Community :) 

    I am sorry to hear that you have lost all the saved up boosters from your game!!  Unfortunately, that is what happens when we change our devices or reinstall the game App for certain reasons!!  

    If you are still using your old phone, the boosters will be still intact over there :+1:  You can continue playing on that phone and use up all boosters to win some hard levels :D  

    Oh!  If any of those boosters were purchased with real money, you will be able to receive them back.  

    Please let me know if you need further assistance, by tapping on "Type your Comment" box located below. 

    Talk to you soon!  Have a great rest of the day!
  • sarah_harrup
    sarah_harrup Posts: 3

    Level 1

    No i dont have old phone. Kinda putting me off the game now as i had so many :( 
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited August 2019
    Hi @sarah_harrup !

    If you longer have access to your old device, then the Boosters are lost.

    Let me know your Game ID and I will send you some new ones so you won't be totally wiped out. Check here how to find the number
  • sarah_harrup
    sarah_harrup Posts: 3

    Level 1

    Ah crazy cat lad that would be great :)
    Its 1334432843
    Thank you :)
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Thanks!

    I have now sent you some new Boosters. They will pop up in the game next time you open it on mobile.

    Don't miss out the competitions when visiting the Community.   

    Three competitions running at the moment:  
    Pet-tivity
    Guess the cat's names
    Get a petriffic score

    Have a Petacular day! 

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