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Hikaru
Hikaru Posts: 5

Level 2
in Support
My pet rescue saga game was in english, for years, my facebook is in english, so why is my game back in french and why can't I change it at all ? There was a "select language" under the game until 2 days ago...
«13

Answers

  • Sylvia1
    Sylvia1 Posts: 1

    Level 1
    I have the same problem a Hikura.  english for years and since yesterday its in German.  Please help
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    I will check up on what has happened!  
  • 6Annael6
    6Annael6 Posts: 7

    Level 1
    edited September 2019
    **Edit by CM: Unsupported language**
  • jelifo
    jelifo Posts: 3

    Level 1
    Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French. 
  • 6Annael6
    6Annael6 Posts: 7

    Level 1
    edited September 2019
    **Edit by CM: Unsupported language**
  • Hikaru
    Hikaru Posts: 5

    Level 2
    jelifo said:
    Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French. 
    Nop, no change at all... And I agree.
  • QueenB
    QueenB Posts: 15,519
    @Hikaru and @jelifo!

    We haven't received any similar reports from other players and we've checked with Support and same thing, nothing has been reported.

    I will need some details from you guys to be able to get Support to look in to this, so we need the following:

    - a screenshot of the entire game page from Facebook so we can see the language displayed 
    - the browser you have been using, is it Chrome, Firefox, Edge?! 
    - screenshot of the language settings, you'll find this under Languages and Region.




    Thanks guys :) 
  • QueenB
    QueenB Posts: 15,519
    @6Annael6, 

    I'm sorry but we only use English on the King Community, to make sure that everyone understands and can be understood. Please feel free to re-post your question in English and one of our member will be happy to help you.

    Thanks for your understanding and have a great day!

  • 6Annael6
    6Annael6 Posts: 7

    Level 1
    edited September 2019
    **Edit by CM: Unsupported language**
  • QueenB
    QueenB Posts: 15,519
    @6Annael6, 

    I'm sorry but we only use English on the King Community, to make sure that everyone understands and can be understood. Please feel free to re-post your question in English and one of our member will be happy to help you.

    Thanks for your understanding and have a great day!

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