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Languages

2

Answers

  • 6Annael6
    6Annael6 Posts: 7

    Level 1
    edited September 2019
    **Edit by CM: Unsupported language**
  • Hikaru
    Hikaru Posts: 5

    Level 2
    edited September 2019
    QueenB said:
    @Hikaru and @jelifo!

    We haven't received any similar reports from other players and we've checked with Support and same thing, nothing has been reported.

    I will need some details from you guys to be able to get Support to look in to this, so we need the following:

    - a screenshot of the entire game page from Facebook so we can see the language displayed 
    - the browser you have been using, is it Chrome, Firefox, Edge?! 
    - screenshot of the language settings, you'll find this under Languages and Region.





    Ok Thank you, well I'm under Windows 10 and I use Opera since I have problems to play games (like Pet Rescue Saga) on Firefox.



  • 6Annael6
    6Annael6 Posts: 7

    Level 1
    edited September 2019
    **Edit by CM: Unsupported language**
  • PummyRaj
    PummyRaj Posts: 44,702
    Hello @6Annael6, Hearty Welcome to the Pet Rescue section of our friendly King Community :) 

    I am sorry to say that the Community supports English language ONLY for everybody to communicate and understand better. 

    Please post back in English so that we can help you with your issue/complaint! 

    Looking forward to talk to you and assist you!  Have a great rest of the day/evening! 
  • 6Annael6
    6Annael6 Posts: 7

    Level 1
    edited September 2019
    **Edit by CM: Unsupported language**
  • QueenB
    QueenB Posts: 15,519
    Thank you @Hikaru🙏🤗

    I've passed this on to our Support team who will investigate this. By the way, have you by any chance tried clearing the cache of your browser? 
  • Hikaru
    Hikaru Posts: 5

    Level 2
    Yes I did everything I can before asking. Even tried to change the language in facebook. And it did happen by itself...
  • jelifo
    jelifo Posts: 3

    Level 1
    Crazy Cat Lad said:
    I will check up on what has happened!  
    Crazy Cat Lad said:
    I will check up on what has happened!  

  • jelifo
    jelifo Posts: 3

    Level 1
    I checked everything like Hikaru before reporting the problem.
    It's still not been fixed. I have the same problem when I play the game on Safari (Mac) AND Chrome (Windows) .
    Also the problem occurred when I was in Portugal, so it's not occurred because of the IP address.
    Please get the problem fixed it's been nearly a month now. 
  • Hikaru
    Hikaru Posts: 5

    Level 2
    Still no answer ?

Hey! Would you like to give us your opinion?

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