Languages

????? Was nützt es mir, wenn mich der Support ständig auf disese Seiten schickt. Hier ist alles in Englisch und das Grundproblem wird nicht behoben! Der schlechteste Support, den ich kenne.
Ich melde mich ab, denn es hat keinen Sinn.

Still no answer ?

I checked everything like Hikaru before reporting the problem.
It's still not been fixed. I have the same problem when I play the game on Safari (Mac) AND Chrome (Windows) .
Also the problem occurred when I was in Portugal, so it's not occurred because of the IP address.
Please get the problem fixed it's been nearly a month now.

Settings.pdf

Page.pdf

Crazy Cat Lad said:

I will check up on what has happened!

Yes I did everything I can before asking. Even tried to change the language in facebook. And it did happen by itself...

Thank you @Hikaru🙏🤗

I've passed this on to our Support team who will investigate this. By the way, have you by any chance tried clearing the cache of your browser?

**Edit by CM: Unsupported language**

PummyRaj

Hello @6Annael6, Hearty Welcome to the Pet Rescue section of our friendly King Community

I am sorry to say that the Community supports English language ONLY for everybody to communicate and understand better.

Please post back in English so that we can help you with your issue/complaint!

Looking forward to talk to you and assist you! Have a great rest of the day/evening!

**Edit by CM: Unsupported language**

QueenB said:

@Hikaru and @jelifo!

We haven't received any similar reports from other players and we've checked with Support and same thing, nothing has been reported.

I will need some details from you guys to be able to get Support to look in to this, so we need the following:

- a screenshot of the entire game page from Facebook so we can see the language displayed
- the browser you have been using, is it Chrome, Firefox, Edge?!
- screenshot of the language settings, you'll find this under Languages and Region.

Ok Thank you, well I'm under Windows 10 and I use Opera since I have problems to play games (like Pet Rescue Saga) on Firefox.

Image: https://us.v-cdn.net/6030983/uploads/editor/49/pmvzc3d16b4e.png

Image: https://us.v-cdn.net/6030983/uploads/editor/jk/oxslztp39fde.png

**Edit by CM: Unsupported language**

@6Annael6,

I'm sorry but we only use English on the King Community, to make sure that everyone understands and can be understood. Please feel free to re-post your question in English and one of our member will be happy to help you.

Thanks for your understanding and have a great day!

**Edit by CM: Unsupported language**

@6Annael6,

Thanks for your understanding and have a great day!

@Hikaru and @jelifo!

We haven't received any similar reports from other players and we've checked with Support and same thing, nothing has been reported.

I will need some details from you guys to be able to get Support to look in to this, so we need the following:

- a screenshot of the entire game page from Facebook so we can see the language displayed
- the browser you have been using, is it Chrome, Firefox, Edge?!
- screenshot of the language settings, you'll find this under Languages and Region.

Thanks guys

jelifo said:

Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French.

Nop, no change at all... And I agree.

**Edit by CM: Unsupported language**

Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French.

**Edit by CM: Unsupported language**

Crazy Cat Lad

I will check up on what has happened!

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Sylvia1

I have the same problem a Hikura. english for years and since yesterday its in German. Please help

Crazy Cat Lad

I will check up on what has happened!

**Edit by CM: Unsupported language**

Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French.

**Edit by CM: Unsupported language**

jelifo said:

Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French.

Nop, no change at all... And I agree.

Thanks guys

@6Annael6,

Thanks for your understanding and have a great day!

**Edit by CM: Unsupported language**

@6Annael6,

Thanks for your understanding and have a great day!

**Edit by CM: Unsupported language**

QueenB said:

@Hikaru and @jelifo!

We haven't received any similar reports from other players and we've checked with Support and same thing, nothing has been reported.

I will need some details from you guys to be able to get Support to look in to this, so we need the following:

- a screenshot of the entire game page from Facebook so we can see the language displayed
- the browser you have been using, is it Chrome, Firefox, Edge?!
- screenshot of the language settings, you'll find this under Languages and Region.

Ok Thank you, well I'm under Windows 10 and I use Opera since I have problems to play games (like Pet Rescue Saga) on Firefox.

**Edit by CM: Unsupported language**

PummyRaj

Hello @6Annael6, Hearty Welcome to the Pet Rescue section of our friendly King Community

**Edit by CM: Unsupported language**

Thank you @Hikaru🙏🤗

I've passed this on to our Support team who will investigate this. By the way, have you by any chance tried clearing the cache of your browser?

Yes I did everything I can before asking. Even tried to change the language in facebook. And it did happen by itself...

Crazy Cat Lad said:

I will check up on what has happened!

Settings.pdf

Page.pdf