Purchase problem

cammancan · October 2019

Video Creator

I have a purchasing issue. I paid 2.99 for the special offer and I was charged but did not get the items from the special offer.

nicolers11 · October 2019

I paid $9.99 for 49 gold bars and I was charged. It came off my card already. But I did not receive the gold. Someone help.

cammancan · October 2019

I have a purchasing issue. I paid 2.99 for the special offer and I was charged but did not get the items from the special offer.

Crazy Cat Lad · October 2019

Hi @cammancan @nicolers11 !

Check this page with more info how to get a refund or report a problem with a purchase.

If you play on mobile you can also contact Google Play Support or Apple directly for a refund on any failed purchases in your apps.

Let me know if you need any further help!

Purchase problem

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