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Lost all boosters after signing in with facebook
NataliaMacari
Posts: 4
Level 1
in Support
Hi, I have lost all my boosters after signing in with facebook. I was playing simply as “member” and had earned lots of boosters (like 30 of each one of them) and then the game asked me to change my name and sign in with facebook. I did but then I realized I had lost my boosters 😭😭😭
I want them back!! How can I recover them? Please help me!🙏🏻🙏🏻🙏🏻
I want them back!! How can I recover them? Please help me!🙏🏻🙏🏻🙏🏻
0
Comments
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Hi @NataliaMacari and welcome to our Community!
Could you let me know your Game ID so I can check what happened in your game?
If you play on Facebook check here and on mobile or the Windows app like this.
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Hi,
Mi ID is 1282019224.
Thanks for your help!
Natalia0 -
Thanks! I am not able to find any errors and since the Facebook that is connected to the game is the same that you used when starting to play the game, the Boosters should not get wiped out.
However, I have sent you some new Boosters. Please note though that we normally don't compensate for any free items. Purchases only get refunded or reimbursed.
Don't forget to check the competition here in Community. If you get it right you can win Gold Bars to your game. You'll find it here.0 -
So I just lost them?? it’s frustrating!! I really had lots of them!😭😭😭
you said you have sent me some new boosters, and I really appreciate it!! 🤗🤗🤗🤗❤️❤️❤️❤️Thank you so much for your help!!0
