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I have lost my progress
Comments
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Hi @irati28 , Welcome to Our Community
What device are you playing on Mobile or Computer ?
Please follow this link here for mobile device https://community.king.com/en/blog/categories/hub_mobile
Let me know if you need any further help or have any questions.
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I am playing on a new computer. My progress on my tablet hasn't changed :-)
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Did your PRS game connecting to Facebook or King account ?irati28 said:I am playing on a new computer. My progress on my tablet hasn't changed :-)
pleace check this link bellow , hope this can help you https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest
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Hi @irati28!
If you lost your progress on your computer, but on your tablet or phone it's still the same and correct it's most likely the browser that is the issue.
Try with clearing all cookies and cache on your browser and also try different browsers and the the game should be back on track. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date.0
