Alex_The_Witch

Game Expert

Hey there. Hope you're doing well. I understand you would like to have more friends/your Facebook friends in Pet Rescue Saga. I realize how important this is for you, so allow me to explain. The friends list for this game is not made by us, we suggest you a list from which you can add up to 20 friends, this list is…

Hey there. Hope you're doing well. I understand your concern about the video adverts feature no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…

Hey there. Hope you're doing well. I’m sorry to hear that the feature Candy Race disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features in the…

Hey there. Hope you're doing well. For this issue, please reach out to our player support team: Our team's available 24/7, in French as well. Thanks in advance and have a great day! 🌞

Hey there. Hope you're doing well. I'm sorry to hear you're having trouble with level 19521. When levels get too hard, you can always reach out to our player support team: Our team's available 24/7. Thanks in advance and have a great day! 🌞

Hey there. Hope you're doing well. Could you please provide more details? On what part of the map are you? Are you perhaps playing a special event or tournament? Could you share a screenshot of these different levels you're at right now? Thanks in advance and have a great day.

Hey there! I hope you're doing well. I understand you're having some trouble reconnecting your account. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a great day! 🌞

Hey there. Hope you're doing well. I'm sorry to hear you're having this issue with your Bubblegum Buddies' rewards. I have now flagged this to our team and we'll be investigating. In the meantime, I thank you for your patience in advance. Have a great day.

Hey there. Hope you're doing well. I have now replied to you in ticket 15968888. Have a great day!