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Alex_The_Witch

Game Expert

Comments

  • Hey there, @NSinc ! I'm sorry to hear you're having issues with your Gift Card. When having a situation like this, it's always best to reach out to our player support team, as they have the proper tools to investigate what happened. Please check out how to reach out to them here: Our team is available 24/7. Have a great…
  • Hey there! Sorry to hear you're experiencing some connection issues when trying to send and receive lives. Could you please share a screenshot of the error you see on your side? Thanks in advance!
  • Hey there! If you believe there's a glitch or technical issue with one of your levels, you can always reach out to our player support team so that they can investigate the situation. Check out how to do so here: Thanks and have a great day!
  • Hey there! I'm sorry to hear you're experiencing technical issues when trying to claim your rewards. Our player support team can help you any missing rewards and tech issues you might have. Check out how to reach out to our team here: Thanks and have a great day!
  • Hey there! For these kind of situations, you will have to reach out to our player support team. Please check out: Thanks and have a great day!
  • Hey there! I'm sorry that you're missing your items and were dropped back down to tier 1. For these kind of issues, it's always best to reach out to our player support team. Please check out: Thanks and have a great day!
  • Hey there. For all these issues, the best course of action is to contact our player support team so they can properly investigate everything. Please check how to do so here: Have a great day!
  • Hey there! Yes of course, feel free to share the video here so we can take a look. Thanks in advance!
  • Hey there, @Saga_Dan ! The Butterflies in the game are as fiddly as the real ones! The trick is to keep collecting blocks of the same colour; when the next colour changes they reduce in frequency and if you take too long, you have to start over. The best strategy is to try to set up the board in order to get a really large…
  • Hey there @56jimmy ! To recover your progress, please open a ticket with our player support team. How to contact Player Support from the game to report an issue! Thanks and have a great day!

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