Alex_The_Witch

Game Expert

Comments

  • Hey there. Hope you're doing well. I'm sorry to hear you're facing this issue. Worry not, I've now added the 18 Gold Bars back to your account, with CUID 2946580615. You should see them next time you access the game. As for the issue itself, could you please share a video of it so we can properly see it happening? Thanks…
    in tokens taken, no lives renewed Comment by Alex_The_Witch November 3
  • Hey there. Hope you're doing well. At the moment, the pre-registration Deck reward is not being handed out anymore, but I appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback such as yours…
    in How can I get a new deck of cards for registering? I just finished it. Comment by Alex_The_Witch November 3
  • Hey there. Hope you're doing well. I understand you're having trouble with level 1131. Please try checking the YT playthrough below, made by one of our Mods Lynette: https://www.youtube.com/watch?v=xlZHp2afxUc Good luck and have a great day!
    in Level 1131 Comment by Alex_The_Witch November 2
  • Hey there. Hope you're doing well. I'm sorry to hear you're having connection issues with Candy Crush Jelly Saga. Could you please tell me the kind of device you're using? (Android, Kindle, iOS, Windows, Facebook through your internet browser). That way I can send some troubleshooting steps to help you. Thanks in advance…
    in Technical fault Comment by Alex_The_Witch November 2
  • Hey there. Hope you're doing well. I'm sorry to hear you don't like the fact that the background in the game doesn't change often, and I understand you'd like it to be different. I appreciate you giving us your feedback about it. I will pass this on to our developers for you. While we unfortunately cannot adjust this…
    in Candy Crush Soda Saga - Level 8497 Comment by Alex_The_Witch November 2
  • Hey there. Hope you're doing well. I'm sorry to hear you're experiencing technical issues with your tablet and phone devices. Could you please tell me which kind of devices are these? (Android, iOS, Kindle). Thanks in advance and have a great day.
    in Pet rescue Comment by Alex_The_Witch October 28
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress through Facebook. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:…
    in not connect facebook account Comment by Alex_The_Witch October 28
  • Hey there. Hope you're doing well. I'm sorry to hear the Star Tournament doesn't always appear for you. Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every…
    in “Coming Soon” Glitch Comment by Alex_The_Witch October 28
  • Hey there, @faceandzip . Hope you're doing well. Please note that there's an on-going issue with the events in Pet Rescue Saga, including the Daily Challenge. Thanks for your understanding and have a great day.
    in daily rewards Comment by Alex_The_Witch October 27
  • Hey there, @Kat-6 . Hope you're doing well. I understand you would like to have more friends/your Facebook friends in Pet Rescue Saga. I realize how important this is for you, so allow me to explain. The friends list for this game is not made by us, we suggest you a list from which you can add up to 20 friends, this list…
    in Is the Friends Request Broken? Comment by Alex_The_Witch October 27
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